The Senior Project Manager Business Engagement & Solutions Specialist will have accountability to support project, process, and change management tasks on behalf of Individual Markets Operations and Services. The position requires a solid grasp of traditional project management skills with an emphasis on communications and relationship building, as well as process efficiency, change management, and business knowledge.
You areWell-organized and experienced with process, meeting facilitation, driving positive change, and team collaboration.
You willServe as a primary lead on IM Operations and Services projects and improvements
Serve as a strategic partner with your assigned leaders
Facilitate brainstorming sessions and provide output to business partners
Be responsible for establishing and monitoring key program metrics to gauge achieved performance and adjust as needed
Measure, analyze, and implement changes to meet or exceed performance and financial targets.
Drive positive change
Collaborate with project teams and business partners
Manage key project components such as scope, schedule, risk, budget, and resources
Evaluate change needs and conduct appropriate change management activities
Create and share current and future state process maps along with cost benefit analysis output
Identify needs for improvement within the process by analyzing current state, voice of the customer and key performance indicators
You haveA bachelor’s degree or equivalent experience
2 -4 years of project management and operational improvement experience
Lean Six Sigma Yellow or Green Belt certification preferred
Nice to haveCAPM or PMP certification
PROSCI certification
Location & TravelBethlehem, PA or Pittsfield, MA
Hybrid Schedule: 3 Days In Office & 2 Days Work From Home
Salary Range:
$67,450.00 - $110,815.00The salary range reflected above is a good faith estimate of base pay for the primary location of the position. The salary for this position ultimately will be determined based on the education, experience, knowledge, and abilities of the successful candidate. In addition to salary, this role may also be eligible for annual, sales, or other incentive compensation.
Our Promise
At Guardian, you’ll have the support and flexibility to achieve your professional and personal goals. Through skill-building, leadership development and philanthropic opportunities, we provide opportunities to build communities and grow your career, surrounded by diverse colleagues with high ethical standards.
Inspire Well-Being
As part of Guardian’s Purpose – to inspire well-being – we are committed to offering contemporary, supportive, flexible, and inclusive benefits and resources to our colleagues. Explore our company benefits at www.guardianlife.com/careers/corporate/benefits. Benefits apply to full-time eligible employees. Interns are not eligible for most Company benefits.
Equal Employment Opportunity
Guardian is an equal opportunity employer. All qualified applicants will be considered for employment without regard to age, race, color, creed, religion, sex, affectional or sexual orientation, national origin, ancestry, marital status, disability, military or veteran status, or any other classification protected by applicable law.
Accommodations
Guardian is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. Guardian also provides reasonable accommodations to qualified job applicants (and employees) to accommodate the individual's known limitations related to pregnancy, childbirth, or related medical conditions, unless doing so would create an undue hardship. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact applicant_accommodation@glic.com.
Current Guardian Colleagues: Please apply through the internal Jobs Hub in Workday.