Job Overview

The IT Provisioning Engineer performs the granting of access to our computer systems for team members to perform the duties they are required to complete. Under minimal guidance of the Manager of IT Operations, this person will use the Identity Management tools to grant the proper access for each TriHealth Team member, Contractors, Physicians or Students who needs access to our systems. 
This person will have access to very sensitive areas of our network and applications and must use and follow all standard operations procesdures, policies, strict controls and secure modes of communication and work environment to avoid breaching of Confidentiality. 

Note: Restricted, compensated on-call is expected in this position on a rotation basis per the Information Systems Department Team member On-Call Policy

Job Requirements

Associate's Degree in Computer Science 
No equivalent experience for degree 
3-5 years experience in Healthcare or Information Systems or equivalent combination of education and experience 
4-5 years experience in Technical or Healthcare Information Systems 

Job Responsibilities:

Other Job-Related Information: 

1. Is involved in multi-disciplinary team approach for selection and implementation the provisoning of personel to our systems. With minimal supervision must translate customer needs into system requirements and grant the proper access to our systems
2. In support of existing application systems, will be confronted with eith I.S. or customer discovered systems failures. With minimal supervision will work with cutomers, other I.S. groups and vendors to diagnose and remedy the problem. Problems may involve patient safety and/or corprorate revenue loss which increases the importance of quick resolutions.
3. Must be able to handle multiple assignments simultaneously with minimal supervision, understanding the priority attached to each.

Working Conditions

Climbing - Rarely 
Concentrating - Consistently 
Continous Learning - Consistently 
Hearing: Conversation - Rarely 
Interpersonal Communication - Consistently 
Kneeling - Rarely 
Lifting <10 Lbs - Rarely 
Lifting 50+ Lbs - Rarely 
Lifting 11-50 Lbs - Rarely 
Pulling - Rarely 
Pushing - Rarely 
Reaching - Rarely 
Reading - Frequently 
Sitting - Consistently 
Standing - Occasionally 
Stooping - Rarely 
Thinking/Reasoning - Consistently 
Use of Hands - Frequently 
Color Vision - Consistently 
Walking - Rarely 

TriHealth SERVE Standards and ALWAYS Behaviors

At TriHealth, we believe there is no responsibility more important than to SERVE our patients, our communities, and our fellow team members. To achieve our vision and mission, ALL TriHealth team members are expected to demonstrate and live the following: 

Serve: ALWAYS…
•Welcome everyone by making eye contact, greeting with a smile, and saying "hello"
•Acknowledge when patients/guests are lost and escort them to their destination or find someone who can assist
•Refrain from using cell phones for personal reasons in public spaces or patient care areas
Excel: ALWAYS…
•Recognize and take personal responsibility to address and recover from service breakdowns when a customer's expectations have not been met
•Offer patients and guests priority when waiting (lines, elevators)
•Work on improving quality, safety, and service 
Respect: ALWAYS…
•Respect cultural and spiritual differences and honor individual preferences.
•Respect everyone’s opinion and contribution, regardless of title/role.
•Speak positively about my team members and other departments in front of patients and guests.
Value: ALWAYS…
•Value the time of others by striving to be on time, prepared and actively participating.
•Pick up trash, ensuring the physical environment is clean and safe.
•Be a good steward of our resources, using supplies and equipment efficiently and effectively, and will look for ways to avoid waste.
Engage: ALWAYS…
•Acknowledge wins and frequently thank team members and others for contributions.
•Show courtesy and compassion with customers, team members and the community