Company Description

We are PrimeVigilance (part of Ergomed Group), a specialised mid-size pharmacovigilance service provider established in 2008. We are proud to have achieved global organic growth year after year, with staff based across Europe, North America and Asia all covering services within: Medical Information, Pharmacovigilance, Regulatory Affairs and Quality Assurance. 

PrimeVigilance provides first class support to our small to large pharmaceutical and biotechnology partners maintaining long lasting relationships and has become one of the global leaders in its field. We cover all therapy areas including medical device. 

We love investing in our staff by providing an excellent training and development platform. We value employee experience, well-being and mental health and we acknowledge that a healthy work life balance is a critical factor for employee satisfaction and in turn nurtures an environment from which a high-quality client service can be achieved. 

Come and join us in this exciting journey to make a positive impact in patient’s lives. 

Job Description

Leads the team responsible for ICSR management for a selected project or group of projects as Team Leader 

Ensures adequate distribution of tasks for assigned projects and teams and oversees the workflow process 

Assures and exerts of activities leading to effective cooperation with clients in the area of ICSR Management 

​​Role and Responsibilities​ 

Providing support to other activities undertaken by the project team on behalf of the client and the company 

Line Manages assigned ICSR staff 

Creates and maintains project specific KPIs for contracted ICSR activities (this includes optimizing procedures, trainings and any other actions to increase ICSR team efficiency) 

Proposes process changes to ICSR Operational Lead 

Manages ICSR deviations with ICSR Operational Lead support 

Reviews trackers and timesheet data and ensures accuracy 

Is involved in ICSR processing and 2nd QC of cases 

Operates as the assigned team SME and supports other SMEs 

Qualifications

Life science graduate, pharmacy, nursing, other healthcare related qualification or experience in pharmacovigilance 

Extensive experience in pharmacovigilance within which demonstrated work experience in line manager role. 

 

Excellent communication (written and verbal) skills 

Organization skills, including attention to details and multitasking 

Delegation skills 

Planning and time management 

Technical skills 

Team working 

Additional Information

Why PrimeVigilance? 

We prioritize diversity, equity, and inclusion by creating an equal opportunities workplace and a human-centric environment where people of all cultural backgrounds, genders and ages can contribute and grow.  

To succeed we must work together with a human first approach. Why? because our people are our greatest strength leading to our continued success on improving the lives of those around us. 

We offer: 

Training and career development opportunities internally  Strong emphasis on personal and professional growth Friendly, supportive working environment Opportunity to work with colleagues based all over the world, with English as the company language 

Our core values are key to how we operate, and if you feel they resonate with you then PrimeVigilance could be a great company to join!  

Quality Integrity & Trust  Drive & Passion  Agility & Responsiveness  Belonging Collaborative Partnerships  

We look forward to welcoming your application.