About this role:

Wells Fargo is seeking a Senior Quality Assurance Analyst (Banking, Lending & Trust Services).

In this role, you will:

Utilize practices to perform advanced quality assurance and self-assurance activities including comprehensive reviews of multiple types of executive office transactions and case review quality assurance activities in support of federal, state, agency, legal and regulatory requirementsPerform advanced, comprehensive regulatory or high risk reviews of multiple types of executive resolution transactions and case reviews within multiple inventory typesIdentify risk and problem areas and recommend improvementEvaluate case intake, distribution, research, communication and resolutionEnsure customer issues are addressed while maintaining compliance with internal company requirements and standards and agency or government regulationsEnsure identified risks or problems are clearly documented and interact with appropriate parties for timely resolutionPerform second-level reviewsMentor less experienced colleagues and assist with their developmentEnsure corrective action on exceptions and problems identifiedProvide guidance to team regarding documentation and resolution requirementsCommunicate overall process or transaction qualityProvide feedback to appropriate contacts regarding identified material deficiencies or issues including identification of inconsistencies

Required Qualifications:

4+ years of Quality Assurance experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education

Desired Qualifications:

Excellent verbal, written, and interpersonal communication skillsIntermediate Microsoft Office skillsStrong analytical skills with high attention to detail and accuracyAbility to work independently and be self-motivatedAbility to work effectively in a team environmentAbility to act with  sense of urgency

Job Expectations:

Amenable to work on a night shift schedule, follow US holidays, and observe an onsite work set-up (5NEO)

Posting End Date: 

23 Feb 2025

*Job posting may come down early due to volume of applicants.

We Value Diversity

At Wells Fargo, we believe in diversity, equity and inclusion in the workplace; accordingly, we welcome applications for employment from all qualified candidates, regardless of race, color, gender, national origin, religion, age, sexual orientation, gender identity, gender expression, genetic information, individuals with disabilities, pregnancy, marital status, status as a protected veteran or any other status protected by applicable law.

Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit’s risk appetite and all risk and compliance program requirements.

Candidates applying to job openings posted in US: All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic.

Candidates applying to job openings posted in Canada: Applications for employment are encouraged from all qualified candidates, including women, persons with disabilities, aboriginal peoples and visible minorities. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process.

Applicants with Disabilities

To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo.

Drug and Alcohol Policy

 

Wells Fargo maintains a drug free workplace.  Please see our Drug and Alcohol Policy to learn more.

Wells Fargo Recruitment and Hiring Requirements:

a. Third-Party recordings are prohibited unless authorized by Wells Fargo.

b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.