Role: Senior Quality EngineerLocation: North Macedonia
Job purpose
Johnson Matthey IT (JM IT) is Johnson Matthey’s global IT function responsible for ensuring that our IT capabilities are not only able to support and integrate technologies but can also offer insight into future IT tools that could provide us with a competitive edge and improved operating efficiencies.
As a Senior Quality Engineer, you will play a key role in the design, implementation, and support of critical Quality applications. You will work closely with business stakeholders to understand their requirements and translate them into effective technical solutions. This role involves hands-on configuration, troubleshooting, and optimisation of Quality systems to ensure efficient and reliable operations.
You will provide day-to-day support to users, addressing questions, resolving issues, and implementing customisations. Additionally, you will contribute to the ongoing development and enhancement of Quality applications, leveraging your technical expertise to improve system performance and functionality.
By combining your technical skills with a strong understanding of business processes, you will help drive operational efficiency and effectiveness within the organisation. You will participate in projects for implementing new Quality systems as well as implementing new functionality within existing systems.
Principal accountabilities Stakeholder engagement Coordinate with business users and external vendors to manage and maintain all IT related systems Responsible for translating business requirements into functional specifications for the technology solution / application. Work with system end-user and SMEs from different functions to understand needs, challenges & objectives Facilitate the capability building of the new users on the system and retrain the users on the system periodically as per the system updates
Technical capability Design and implement technical solutions. Drive configuration of the applications as per the business requirements in collaboration with JM team and vendors Oversee JM IT and supplier delivery teams during build to ensure functional and technical solutions are developed as per design and support development teams with queries as they occur Act as SMEs of their platform and processes, able to understand what capabilities a platform has to resolve user needs and impacts within a process when changes are proposed Undertake troubleshooting of application issues and resolve the issues; liaison with the software providers in case the issue could not be resolved internally Create detailed solution documentation in line with JM IT engineering and architectural methodology to document solutions for approval at review boards Improve process flow and user documentation for different related modules Ensure conformance to regulatory compliances and adherence to audit findings; undertake improvements as required Technical coaching and support to other engineers within the team
Tech Stack Skills (non-exhaustive) Experience of working with the following: Industry experience in laboratory processes and quality control (must have)Microsoft SharePoint (good to have) SQL Server and SQL Reporting Services (must have)Quality Informatics Systems LIMS (preferably Labware) or ELN ( preferably Dotmatics) (must have)Excellent knowledge of Relational Databases and SQL (must have)
How you will be rewarded:
We offer a competitive compensation and benefits package including bonus, excellent pension contributions and generous annual leave.
At JM, an inclusive culture is integral to our values and ambitions for the future. We are committed to ensuring that everyone can bring their full self to work and thrive in their career.
Welcoming everyone to JM, regardless of their unique characteristics, experiences or thoughts allows us to bring many different voices and experiences together to tackle the world's biggest challenges. Being truly inclusive means that all colleagues feel valued for their differences, views and contributions, and feel a sense of belonging at JM.
Johnson Matthey is open for discussion on part time, job share and flexible working patterns
Closing date for applications: This job advertisement will be posted for a minimum of 2 weeks, early application is advised
For any queries or should you require any reasonable adjustments to support your application please contact UKRecruit@matthey.com.
How to apply:
If you have the necessary skills and experience to join our team, please apply online. For any queries or should you require any reasonable adjustments to support your application please let your recruiter know when they contact you.
If you are already a Johnson Matthey Employee, please visit the internal careers site to apply: Find Jobs - Workday (myworkday.com)
All applications are carefully considered and your details will be stored on our secure Application Management System. This is used throughout Johnson Matthey for the selection of suitable candidates for our vacancies as they arise. Johnson Matthey respects your privacy and is committed to protecting your personal information. For more information about how your personal data is used please view our privacy notice: Johnson Matthey Privacy Notice
You will be contacted by the Johnson Matthey Talent Acquisition team once your details have been reviewed. Please allow four weeks from the closing date to allow for screening to take place.
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Johnson Matthey Plc is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, marriage or civil partnership, pregnancy or maternity, religion or belief.