Primary DetailsTime Type: Full time

Worker Type: Employee

Produce complex analytics and reporting, map key reporting processes, document reporting requirements, manage team performance and deliverables, and stakeholders in the collection of requirements, identify insurance portfolio trends and data interpretation. Build, manage and maintain both adhoc and BAU reporting requirements

Knowledge, Skills & Experience

General knowledge of insurance business and related market conditions preferred
Broad knowledge of data analysis, extraction and management techniques for insurance portfolios
Strong mathematical and statistical knowledge
Fundamental knowledge in Report template creation and design
Intermediate programming skills in SQL, SAS, Excel
Clear and concise communication skills
Ability to work under minimal supervision
Data management skills
Attention to details
Proficient in MS Office suite, including Excel
Effective collaboration skills
Planning and organization skills
Attention to detail
Strong negotiation, analytical, quantitative, commercial awareness and problem solving skills
Well developed technical skills, MS Office products
Stakeholder management skills
Degree qualified in Actuarial, Computer Science, IT, Accountancy, Mathematics, Statistics, Economics or related discipline
Experience in working for a general insurance company preferred
2-3 years experience in a reporting/ analytical/ automation role
Experience in managing a team


Policy, Process and Procedures

Ensure company processes and procedures are followed when developing and maintaining reporting documentation
Improve current and plan analytic processes under minimal supervision and apply judgment in making and reviewing recommendations
Assist in building and implementing portfolio analysis tools and processes to ensure portfolio profit and growth
Adherence to company policies
Continuous process improvement
Portfolio analysis tools and processes meet business requirements


Environmental Awareness/Customer Focus

Meet with and obtain requirements from business users to gather and analyse end user requirements
Daily interactions with unit managers on reporting requirements
Establish and maintain effective stakeholder relationship
Minimal change requests
Positive client/stakeholder feedback


Technical Performance

Monitor performance of all relevant product lines, identify trends, provide input and analyses on design and reports, and ensure line management is informed of findings
Consistently manage complex data and identify better ways to collect, report and maintain data
Provide analysis on workforce and reporting trends
Create and analyse reports for more complex processes
Design and develop new and ad-hoc reports
Identify and drill down errors on reports
Generate monthly, quarterly and annual performance reports for different Business units
Conduct peer/direct report quality audits
Trends identified and management informed within agreed timeframes
Accuracy and timeliness of reports and analyses
Meet business and statutory reporting deadlines
New products meet business requirements and case studies compiled and presented within agreed timeframes
Regular process improvements


People Management

Manage the prioritization of individual and team workloads
Identify and provide appropriate training requirements within the team to maintain an equitable level of skill
Directs the group in setting objectives, which manage resources effectively,
Respond to issues referred from team members and assist with their resolution where appropriate
Assess individual performance and identify developmental needs through coaching & development
Annual performance appraisal, including the provision of timely and accurate feedback for staff.
Completion of training and maintenance of staff development plans
Staff Adherence to company policies
Achievement of objectives through committed team members
360 degree Feedback
Effective task delegation and rotation of roles within team
Team members embrace a co-operative workplace culture
Regular performance management sessions

How to Apply:

To submit your application, click "Apply" and follow the step by step process.

Equal Employment Opportunity:

QBE is an equal opportunity employer and is required to comply with equal employment opportunity legislation in each jurisdiction it operates.