Job Summary

Job Description

What is the opportunity?

In this role, you will be responsible for acting in a senior capacity within the entire Announcement Capture team within RBC Investor Services.  You will be reviewing corporate action notices from multiple vendors, setting up notices and ensuring they are verified internally for accuracy, consistency and completeness, as well as managing inquiries received within the Announcement Capture team.

What will you do?

Ensure corporate action notices are set up/released in an accurate and timely manner within established timeframes.Ensure 100% accuracy of all notices sent to clients.Monitor assigned Notification Queues throughout the day to ensure all outstanding items are actioned or escalated for review.Where exception processing is required, notify all impacted parties via email and/or team meetings as procedures dictate.Identify and work with management to resolve any escalation issuesEnsure all policies and procedures are adhered to at all times.Identify processes and procedures that may require improvement and, recommend changes that will enhance operational efficiency and reduce potential risk.Other duties as assigned

What do you need to succeed?

Must have:

Post-secondary educationMinimum 5 years’ experience in EntitlementsExcellent understanding of Corporate Action principlesAbility to effectively manage client service issuesMicrosoft Office skillsIn depth knowledge and experience across all Corporate ActionsExcellent knowledge of all custody systems

Nice-to-have:

Canadian Securities CourseManagement training

What’s in it for you?

We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.

Excellent exposure to communicate with various business partners and stakeholders in Investor Services and within other platforms as appropriateOpportunity to obtain hands-on experience throughout your roleWorking with an exciting, close-knit, supportive & dynamic groupOpportunity to collaborate with other business segments within the bankExcellent career development and progression opportunitiesA comprehensive Total Rewards Program including bonuses and flexible benefitsCompetitive compensation

Job Skills

Active Learning, Adaptability, Business Appraisals, Critical Thinking, Customer Service, Decision Making, Effectiveness Measurement, Operational Delivery, Process Improvements

Additional Job Details

Address:

RBC CENTRE, 155 WELLINGTON ST W:TORONTO

City:

TORONTO

Country:

Canada

Work hours/week:

37.5

Employment Type:

Full time

Platform:

WEALTH MANAGEMENT

Job Type:

Regular

Pay Type:

Salaried

Posted Date:

2025-03-05

Application Deadline:

2025-03-17

Note: Applications will be accepted until 11:59 PM on the day prior to the application deadline date above

Inclusion and Equal Opportunity Employment

At RBC, we embrace diversity and inclusion for innovation and growth. We are committed to building inclusive teams and an equitable workplace for our employees to bring their true selves to work. We are taking actions to tackle issues of inequity and systemic bias to support our diverse talent, clients and communities.
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We also strive to provide an accessible candidate experience for our prospective employees with different abilities. Please let us know if you need any accommodations during the recruitment process.

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Expand your limits and create a new future together at RBC. Find out how we use our passion and drive to enhance the well-being of our clients and communities at jobs.rbc.com.