Client Focus

Demonstrate extensive knowledge of Ipsos-Insights products and services, including competitive marketplace offerings in order to identify and propose potential opportunities with existing and new clients. Manages and fosters positive ongoing relationship with decision making personnel at client portfolio. Demonstrates in-depth understanding of client's products, services and strategy and their competitive market in order to build and grow Ipsos credibility and business with client. Anticipate future needs of clients based from their issues in order to proactively influence Ipsos-Insight product development and delivery improvements.

Financial

Carry out formal budget performance and financial review of projects Continuously improve work processes in order to optimize productivity and identify cost-reduction areas. Demonstrate knowledge of and actively support the factors contributing to the achievement of commercial success within the company

Expertise

Implement strict compliance with ISO standards. Run client briefing meetings Gather and prepare costs, provide input on pricing decisions Design/draft more complex pitches/proposals Manage complex project plans Manage preparation of Analysis Plan Manage the writing/setting up complex questionnaires Manage operations/project management and contractor relationships effectively Apply appropriate sampling techniques and weighting Use and be an advocate for the appropriate quality procedures on projects. Create presentations/reports focused on insights and stories from data Make sound recommendation from data Deliver client presentations Lead team project reviews Responsible for ensuring project learnings are shared

People 

Provide project guidance, support and coaching to team members. Manage resources/workloads on projects effectively Guide the performance development of team members Offer support for team members' ideas and proposals. Identify and promptly tackles morale issues of team members. Recognize team member efforts through Performance Review and Appraisal and provide justified recommendation for career and personality growth.

Adherence to Company Rules and Regulations

Demonstrate faithful obedience to Company rules and regulations.  Communicate effectively and implement strictly all established rules and regulations. Ensure that violations are managed appropriately by following established standard procedures in handling erring employees.

Other Duties

While this Job Description is intended to be a specific reflection of the requirements of the position, management reserves the right to add or remove duties / key accountabilities when circumstances dictate.