Why SoftwareOne? At SoftwareOne, we're not just about technology solutions; we're about people. We believe that diversity, equity, inclusion, and belonging are essential elements of our success. We strive to create an environment where every individual, regardless of their background or identity, feels valued, respected, and empowered to bring their authentic selves to work. Our commitment to diversity and inclusion fuels our innovation, drives our growth, and ensures that we can better serve our clients and communities worldwide. #LI-IW1 The role Develop and maintain strong relationships with existing and potential clients. Understand client needs and provide suitable IT solutions and services. Act as the primary point of contact for clients, ensuring timely communication and support. Collaborate with internal teams (sales, technical, and project management) to ensure successful project delivery. Identify upselling and cross-selling opportunities to maximize revenue. Prepare and present business proposals and reports to clients. Negotiate contracts and agreements to optimize business performance. Monitor market trends and competitor activities to stay ahead of industry developments. Ensure high levels of customer satisfaction and address any concerns proactively. Maintain accurate records of client interactions and sales activities using CRM tools. What we need to see from you Bachelor's degree in Business Administration, Marketing, IT, or a related field. Proven experience in account management, sales, or business development in the IT sector. Strong understanding of IT solutions, software, and services. Excellent communication, negotiation, and interpersonal skills. Ability to manage multiple client accounts and projects simultaneously. Problem-solving mindset with a customer-centric approach. Proficiency in CRM software and MS Office Suite. Ability to work both independently and as part of a team. Fluency in English (both written and spoken); additional languages are a plus. Job Function Sales Accommodations SoftwareOne welcomes applicants from all backgrounds and abilities to apply. If you require reasonable adjustments at any point during the recruitment process, email us at reasonable.accommodations@softwareone.com. Please include the role for which you are applying and your country location. Someone from our organization that is not part of the decision-making process will be in touch to discuss your specific needs and we will make every effort to accommodate you. Any information shared will be stored securely and treated in the strictest of confidence in line with GDPR. At SoftwareOne, we are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. Additionally, we encourage experienced individuals that have taken an intentional career break and are now prepared to return to work to explore our SOAR program.