Role Responsibilities

Reports to Head of Sales. Supports them in the fulfilment and execution of their duties. Assist in email correspondences i.e. reply when required to, depending on urgency/follow up on email content requirement such as product inquiries and etc. Handle incoming phone call inquiries, refer caller to respective personnel if necessary. Ensure data accuracy in server/system including product name, serial numbers and individual selling price. Provides day-to-day administrative support. Arrange and organize appointments for both internal or external meetings. Arrange and coordinate monthly sales meeting’s requirement i.e. booking of conference room and its amenities. minutes of meeting and thereafter, distributing minutes of meeting for further actions and follow up. Flight and hotel bookings arrangements. Arrange and coordinate offsite meetings, conferences and other events when necessary. Prepare and compile profile/product presentations, necessary handouts/documents for proposals/ tender. Conducts research and stay up to date on the latest info on industry and products. Review/restructure department’s organization chart to ensure proper communication channel as and when required. Assist in preparing expenses claims for submission and follow up on approval. Ensure team members adhere to their tasks/requirements assigned by SSM and SPM Monthly sales report and sales update submission. Keeps track of sales targets. Maintain and update customers’ info and sales record regularly. Communicate customers’ feedback/complaints if any. Perform ad-hoc duties as and when required.