Sunrise Senior Living was again certified as a Great Place to Work® by Activated Insights. This is the 7th time Sunrise has received this top culture and workplace designation, highlighting the special place Sunrise is to be a part of.
COMMUNITY NAME Detroit Metro Area Job ID 2024-219852 JOB OVERVIEWThe Sales Specialist is responsible for supporting the marketing and sales planning and execution for the communities to which they are assigned. The Sales Specialist is delegated significant and discretionary powers to market their assigned communities. Individuals are expected to customarily and regularly exercise discretion and independent judgment in administering the business affairs of their assigned communities that relate to marketing and sales. The Sales Specialist is expected to perform the role of the Director of Sales at their assigned communities. This includes developing a Quarterly Sales Plan, managing the lead database, and advancing leads through the sales process with the objective of reaching & maintaining budgeted occupancy and revenue goals.
RESPONSIBILITIES & QUALIFICATIONS Compensation: Base salary plus uncapped commission potential! Responsibilities:As a part of the Sunrise team, supporting our Mission, Principles of Service and Core Values is a fundamental part of this job. Our foundational belief is the sacred value of human life. The unique responsibilities for this role include but are not limited to the essential functions listed as follows:
People
Provides one-to-one support to DOSs as assigned by their Regional Director of SalesEnsures that all team members in the community understand that sales is everyone’s responsibility and are knowledgeable and trained in their role of Marketing and SalesProvides marketing and sales leadership to all team membersDelivers training on sales-related topics as directed by their Regional Director of SalesProduct
Demonstrates a strong understanding of the senior care market and Sunrise’s niche in that market, especially the local competitive environmentEnsures that all model rooms meet guidelines in terms of layout and décorReviews and facilitates the Move-In Packet with the resident and /or familyFacilitates and coordinates the Resident Assessment with Resident Director of Care, Assisted Living Coordinator and/or Reminiscence CoordinatorOversees and manages the move-in process as outlined in the Resident Move-In and the Suite Readiness checklistsEnsures all Sunrise and state mandated paperwork and forms are completed on or before the move-in date by the family and/or residentOverall oversight of the resident’s administrative files to ensure fully prepared according to Sunrise and state specific regulatory requirementsProfit
Assists in the presentation and value of Sunrise’s products and services for our residents, families and team members and targeted referral sourcesUnderstands and manages the department budget to include labor and other expenses and its impact on the community’s bottom lineReviews monthly financial statements and implements plans of action around deficienciesStudies the market and contributes to the creation of a dynamic, successful Quarterly Sales PlanUses discretion and independent judgment in identifying referral sources and how much time to devote to particular marketing strategiesMaintains a thorough working proficiency of Customer Relationship Management (CRM) lead tracking database and keeps all contact records currentBuilds customer focused relationships by advancing the lead through the sales process and gaining customer commitmentStrives to meet/exceed targeted occupancy & salesLeverages multiple revenue drivers (pricing, inventory, services, etc) that drive the top lineGenerates leads and move-ins from targeted referral sourcesPlans and executes presentations to professionalsPlans call objectivesClearly articulates the benefits of referring to Sunrise Senior LivingCreates, updates and implements Quarterly Sales Plan while assigned to that communityAssists community in conducts bi-annual competitive market research ranking and analysis and accurately reports data on the competitor tracking formUnderstands competitive opportunities & threats and presents strategic alternatives to combat these to the Executive Director and regional sales leadershipProcess and submits monthly expenses and budget data timely per Sunrise policies and internal business controlsUnderstands the internal cost associated with all Sunrise resident care programsLeadership & Development
Partners in the delivery and participation in Learning Channel Training and self-study programs during the required timeframeDevelops a working knowledge of state regulations and ensures complianceAttends regular meetings; Stand Up, Cross Over, Department Head Meetings, Town Hall, Quality Improvement, and others as directed by the Executive DirectorKeeps abreast of professional developments in the field by reading, attending conferences and training sessionsMaintain compliance in assigned required training and all training required by state/province or other regulating authorities as applicable to this role to ensure that Sunrise standards are always met.Perform other duties as assigned.To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed throughout this job description are representative of the knowledge, skills, and abilities required.
College degree preferredSuccessful marketing and sales experience within Sunrise Senior Living or similar industry experienceGoal achievement orientedAbility to handle multiple prioritiesAdaptable to a variety of community environmentsPlanning and negotiating skillsAbility to effect changePossess written and verbal skills for effective communication and the ability to facilitate small group presentationsCompetent in organizational, time management skillsDemonstrates good judgment, problem solving and decision making skillsAbility to customarily and regularly exercise discretion and independent judgmentProficient in computer skills, Microsoft Office (Windows, Outlook, Excel) & Sunrise applications with the ability to learn new applicationsWillingness to work independently with little to no day to day supervisionAbility to travel 100% of time within North America unless otherwise indicatedAs applicable, Sunrise team members who drive a Sunrise vehicle must review and sign the Driver job description, understand the key essential duties for safety & regulatory complianceAbility to work weekends, evenings, flexible hours, available for our customers at peak service delivery days and times ABOUT SUNRISESunrise Senior Living has championed quality of life in senior care for more than 30 years. We believe team members are our greatest resource and are looking for people who share our commitment to provide quality care for seniors and their families. It's no surprise that many of the world's leading experts in Senior Living entrust their career to Sunrise.
At Sunrise, you will…
Make a Difference Every Day
We are passionate about our mission — to champion quality of life for all seniors. We deliver high-quality care with a personal touch and encourage our residents to enjoy life to the fullest.
Be Part of a Uniquely Supportive Community
The care-focused environment we create for residents extends to our team members. We offer programs, rewards, and benefits to help you live your best.
Ignite Your Potential
We believe potential has no limits. We offer best-in-class leadership development programs designed to grow our leaders. We are committed to helping our team members achieve their career goals.
We also offer benefits and other compensation that include:
Medical, Dental, Vision, Life, and Disability PlansRetirement Savings Plans
Employee Assistant Program / Discount Program
Paid time off (PTO), sick time, and holiday pay
Daily Pay offered to get paid within hours of a shift (offered in the U.S. only)
Tuition ReimbursementIn addition to base compensation, Sunrise may offer discretionary and/or non-discretionary bonuses. The eligibility to receive such a bonus will depend on the employee’s position, plan/program offered by Sunrise at the time, and required performance pursuant to the plan/program.Some benefits have eligibility requirements
Apply today to learn why Sunrise Senior Living is a certified Great Place to Work®
PRE-EMPLOYMENT REQUIREMENTSSunrise considers the health and safety of its residents, family members, and team members to be one of its highest priorities. Employment with Sunrise is conditioned on completing and passing a drug test (which does not include marijuana), participating in testing requirements (e.g. Tuberculosis Test, Physical Evaluation). Covid-19 and Influenza vaccination is only required to the extent mandated by applicable federal, state, and local laws and authorities.
COMPENSATION DISCLAIMERSelected candidates will be offered competitive compensation based on geographic location of community/office, skills, experience, qualifications, and certifications/licenses (where applicable).
SEARCH FIRM REPRESENTATIVES PLEASE READ CAREFULLY:
Sunrise Senior Living is not seeking assistance or accepting unsolicited resumes from search firms for this employment opportunity. Regardless of past practice, all resumes submitted by search firms to Sunrise Senior Living by any means, be it via email, the Internet or directly to hiring managers at Sunrise Senior Living in any form without a valid written search agreement in place for that position will be deemed the property of Sunrise Senior Living, and no fee will be paid in the event a candidate is hired by Sunrise Senior Living as a result of such unsolicited referral or through any other means.