Senior Sales Manager Front Line
Marriott Vacations Worldwide
**Job Summary**
To generate maximum sales efficiencies, while maintaining or exceeding targeted net sales volume. Must promote and support all aspects of customer service and enhancement. They assist with the supervision of a sales line through coaching, modelling, and reinforcing effective sales and customer service practices, behaviors, and results. Must maintain a professional and personal image that upholds the MVW standards of integrity, quality, and service to customers.
Makes department/multi-department resource decisions that have a financial impact as well as an impact on meeting discipline and/or business goals. It should lead an interdepartmental relationship with Operations and Marketing.
**Expected Contributions**
+ Maintain maximum sales efficiencies while maintaining or exceeding targeted net sales volume.
+ Must be able to recruit, train, coach, and counsel all Sales Representatives to maximize their potential.
+ Participates in the hiring, supervision, evaluation, counseling, training, coaching, and motivating the sales teams, including goal setting, and monitoring of production.
+ Must be able to ride with Sales Representatives and critique their sales presentation.
+ Orients new employees and assists with continuing education/training of the sales team.
+ Administers written policies and procedures for departmental operations, including Human Resource paperwork.
+ Participates in staff meeting and attends other meetings, such as seminars and training as required.
+ Must review and communicate monthly evaluation of Team Leader/Sales Representative effectiveness and production based on set goals.
+ Implement on-going motivation programs for Sales Representatives.
+ Are responsible for training Team Leaders in closing tables and assist in closing, if necessary, with no direct compensation.
+ Represent the company in matters of customer relations (problem solving).
+ Generate maximum sales efficiencies while maintaining a professional and personal image and upholding MVW standards of integrity, quality, and service to customers.
**Candidate Profile**
+ Bachelor’s degree and/or Hotel Management degree preferred.
+ Three to five years’ experience gained through increasingly responsible positions within the vacation membership field.
+ Bilingual, ability to speak English and Spanish, fluently.
+ Proven track record of success.
+ Excellent written and verbal communication skills.
+ Excellent Computer skills, including but not limited to Microsoft Office.
+ Must be results-oriented with ability to be flexible.
+ Ability to work under pressure, manage multiple priorities, and be a self-starter.
+ Proven time management skills.
+ Proven ability to work in a team environment and interact with all levels of the organization.
+ Detail oriented, ability to handle multiple priorities in a fast-paced environment.
+ Ability to work flexible hours and days. It is anticipated that the position will require working a provided schedule. Occasionally holidays and/or a six- or seven-day work schedule will be required.
+ Stands, sits, or walks for extended periods. Ability to climb stairs.
+ Moves, lifts, carries, pushes, pulls, and places objects weighing less than or equal to 35 pounds without assistance.
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Marriott Vacations Worldwide is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture.
Marriott Vacations Worldwide is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture
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