Cancun, MEX
5 days ago
Senior Sales Manager Front Line
**Job Summary** To generate maximum sales efficiencies, while maintaining or exceeding targeted net sales volume. Must promote and support all aspects of customer service and enhancement. They assist with the supervision of a sales line through coaching, modelling, and reinforcing effective sales and customer service practices, behaviors, and results. Must maintain a professional and personal image that upholds the MVW standards of integrity, quality, and service to customers. Makes department/multi-department resource decisions that have a financial impact as well as an impact on meeting discipline and/or business goals. It should lead an interdepartmental relationship with Operations and Marketing. **Expected Contributions** + Maintain maximum sales efficiencies while maintaining or exceeding targeted net sales volume. + Must be able to recruit, train, coach, and counsel all Sales Representatives to maximize their potential. + Participates in the hiring, supervision, evaluation, counseling, training, coaching, and motivating the sales teams, including goal setting, and monitoring of production. + Must be able to ride with Sales Representatives and critique their sales presentation. + Orients new employees and assists with continuing education/training of the sales team. + Administers written policies and procedures for departmental operations, including Human Resource paperwork. + Participates in staff meeting and attends other meetings, such as seminars and training as required. + Must review and communicate monthly evaluation of Team Leader/Sales Representative effectiveness and production based on set goals. + Implement on-going motivation programs for Sales Representatives. + Are responsible for training Team Leaders in closing tables and assist in closing, if necessary, with no direct compensation. + Represent the company in matters of customer relations (problem solving). + Generate maximum sales efficiencies while maintaining a professional and personal image and upholding MVW standards of integrity, quality, and service to customers. **Candidate Profile** + Bachelor’s degree and/or Hotel Management degree preferred. + Three to five years’ experience gained through increasingly responsible positions within the vacation membership field. + Bilingual, ability to speak English and Spanish, fluently. + Proven track record of success. + Excellent written and verbal communication skills. + Excellent Computer skills, including but not limited to Microsoft Office. + Must be results-oriented with ability to be flexible. + Ability to work under pressure, manage multiple priorities, and be a self-starter. + Proven time management skills. + Proven ability to work in a team environment and interact with all levels of the organization. + Detail oriented, ability to handle multiple priorities in a fast-paced environment. + Ability to work flexible hours and days. It is anticipated that the position will require working a provided schedule. Occasionally holidays and/or a six- or seven-day work schedule will be required. + Stands, sits, or walks for extended periods. Ability to climb stairs. + Moves, lifts, carries, pushes, pulls, and places objects weighing less than or equal to 35 pounds without assistance. \#imvwsm \#LI-GD1 Marriott Vacations Worldwide is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Marriott Vacations Worldwide is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture
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