Responsibilities

·       Responsible for creating new businesses by identifying profitable opportunities

·       Generate innovative ideas to support customers and boost brand awareness

·       Proactively reaching out to potential clients

·       Sell and deliver the latest industry insights of how Oracle Cloud Infrastructure (OCI) (both in IaaS and PaaS environment) for public and private cloud portfolio.

·       Develop and execute a sales plan that provides complete territory and sector specific coverage

·       Develop appropriate sales programs and solutions; maintain up-to-date competitive information and compile regional success stories

·       Lead successful go-to-market campaigns by working closely with internal marketing specialists

·       Serves as a primary relationship owner for an assigned group of top tier client accounts with responsibility for retention and growth.

·       Communicate confidently at senior management level

·       Manage multiple accounts; develop positive working relationships with all customer touch points

·       Help our customers, who have business “pains” from their growing data volumes and aggressive service-level expectations, to achieve quantifiable business outcomes and have an exceptional customer experience. Happy customers will be keen to have more (we call it expansions) and delighted to renew their contracts.

·       Interact with customers business contacts, IT & business and identify opportunities using 'business language' and active listening 60% to 70% of the time (no sales pitching)

·       Ensure clients derive maximum value from our services.

·       Focus on ensuring we maintain superior customer service levels, operational excellence and strategic insight

·       Meet sales targets and specific performance metrics, aligned with business strategies

·       Maintain accurate records of customer interactions, pipeline status and forecasted opportunities in our Customer Connect system

·       Contribute individually and as a team member, providing direction and mentoring to others

·       Contribute and lead in account planning, customer/market analysis, and strategy sessions

·       Prepare and deliver effective client presentations, including stakeholders at all levels of the organization up to C-Suite.

·       Develop proactive relationships and collaborate with extended tech cloud teams (marketing, business development, presales, consultants, customer success team etc)

·       Deliver high level of activities on weekly basis to create and mature qualified pipeline opportunities. Drive a volume sales plan

Career Level - IC4