Senior Sales Operations Support Consultant
Caterpillar, Inc.
**Career Area:**
Sales
**Job Description:**
**Your Work Shapes the World at Caterpillar Inc.**
When you join Caterpillar, you're joining a global team who cares not just about the work we do – but also about each other. We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We don't just talk about progress and innovation here – we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it.
**Role Summary:** This role is part of the America's CISD Sales Support organization, dedicated to managing business operations to successfully deliver the current year's business plan. Key responsibilities include aligning, prioritizing, and planning regional resources to ensure optimal performance.
**What You’ll Do:**
• Initiating CI Services Leadership Table Dependencies, managing the Sales Variance budget, and overseeing other resources to achieve the service growth goals of the Americas' dealers.
• Managing the portfolio of CI Services Leadership Table Dependencies including launching new and supporting existing for quality updates and velocity
• Maximizing the CI Americas Sales Variance budget to drive profitable growth
Overseeing other resources to achieve the service growth goals of the Americas' dealers.
• Consulting with the product groups, districts, and dealers in developing and implementing customer solutions designed to maximize product value and price.
**What You Have (Skills & Experience):**
•Experience in sales support, business operations and / or project management
• **Effective Communications:** Always focused on matching the right message to the audience; Ability to take complex digital concepts and translate into language appropriate for executive leadership, management and project team members. **Proven ability to communicate effectively in English with people from other countries.**
• **Decision Making & Critical Thinking:** Ability to accurately analyze situations and reach productive decisions based on informed judgment.
• **Negotiating:** Ability to negotiate successfully across a matrix organization and have upward influence in a constructive and collaborative manner.
• **Customer Focus:** Knowledge of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and ability to leverage that information in creating customized customer solutions.
**Top candidates will also have:**
• Dealers Experience
• Caterpillar Products Knowledge
**Additional Details:**
• Caterpillar operates in a hybrid work model which requires 3 days per week of onsite, in-office work.
• Travel: 30%
**Posting Dates:**
enero 27, 2025 - febrero 9, 2025
Caterpillar is an Equal Opportunity Employer (EEO).
Not ready to apply? Join our Talent Community (http://flows.beamery.com/caterpillarinc/talcom) .
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