At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn more at https://www.jnj.com **Job Function:** MedTech Sales **Job Sub** **Function:** Clinical Sales – Surgeons (Commission) **Job Category:** Professional **All Job Posting Locations:** Guaynabo, Puerto Rico, United States of America **Job Description:** Johnson & Johnson is recruiting for a Senior Sales Representative to be located in Puerto Rico. Fueled by innovation at the intersection of biology and technology, we’re developing the next generation of smarter, less invasive, more personalized treatments. Are you passionate about improving and expanding the possibilities of surgery? Ready to join a team that’s reimagining how we heal? Our Surgery team will give you the chance to deliver surgical technologies and solutions to surgeons and healthcare professionals around the world. Your contributions will help effectively treat some of the world’s most prevalent conditions such as obesity, cardiovascular disease and cancer. Patients are waiting. Your unique talents will help patients on their journey to wellness. Learn more at https://www.jnj.com/medtech At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn more at https://www.jnj.com/.  Responsible for a group of accounts (public and / or private) in the assigned territory. Develops positive relationships with clinical and non-clinical stakeholders (administrative areas) to understand account needs, define plans, promote assigned portfolio, negotiate and close sales. Executes the selling cycle in a manner that is concise, professional, ethical, and which leads the customer to action. Aids and communicates opportunities and issues related to another Medical Caribbean Franchise. **II.** **Essential Job Duties and Responsibilities** + Identify commercial needs, opportunities, weaknesses and strengths of the franchise to improve the business and to propose initiatives and solutions and optimize sales. + Provide professional clinical support to customers (primarily physicians, nurses, and techs) or indirect sales channel force, through education and training. + Build long term plans strategic customer relationships, at a clinical level, leverage relationship across accounts to develop new valuable business opportunities. + Demonstrate an understanding of the business model for distributors, the commercial polices concerning distributor relationships, and the franchise and geography distributor model; begin to establish relationships with distributors and learns their capabilities. + Establish positive relationships with customers, acquire feedback, understand their needs and maintain adequate service levels by providing high level customer support and on- going communication. + Manage with assistance, complex internal and external situations. + Implement the selling cycle in a manner that is concise, professional, ethical, and which leads the customer to action. Ask appropriate questions to identify, understand, and deal with daily customer objections; learn how to handle and channel objections internally. + Demonstrate a basic understanding of coverage, reach, and frequency activity; learns the pre-call planning process, routing, and scheduling; analyze customers and establish customer call objectives in conjunction with established activity goals. + Knowledge and basic understanding of the negotiations process and behaviors; ask questions and identify negotiation needs; use negotiation techniques in basic situations; understand the importance of achieving mutually effective solutions (for J&J and the customer). + Demonstrate working understanding of sales data for the territory, customers, and accounts; begin gathering and using data to make territory/business decisions and implement franchise plan with timelines, roles, and responsibilities; work with manager to define and to understand relevant data sources and prepare forecast. + Demonstrate an understanding of disease states/areas, portfolio of products, applications, and limitations; communicate product claims, benefits, and objections; effectively position products; understand target customers and their product needs; demonstrate products effectively; handle and channels complaints. + Has awareness of the competition products, activities and commercial tactics. + Keep updated in product information, launching of products and procedures by constantly completing study training material, reading product awareness reports and assisting to congresses and proofed events. + Demonstrate a basic understanding of marketing concepts for assigned products and collaborates with marketing to develop implementation plans for programs; supports implementation in the sales field. + Demonstrate a basic understanding and effectively uses appropriate computer applications, including Sales Force Automation, in a compliant manner; Proactively use computer applications in advanced ways to maintain and to grow the business. + Must align with application policies and procedures ensuring compliance with company guidelines. + Participate in assigned projects, complete assignments, and meet deadlines + Prepare and implement business presentations of sales territory + Implement sales and product promotion within hospital’s operating room atmosphere aligned with role established time parameters, this includes provide or support training activities for clients. + Constantly use company resources to perform day-to-day activities, including clinical resources, approved sales aids, provided hardware, J&J apps and literature in accordance with HCBI and other company policies. + Ability to handle complex situations in a timely manner. + Provide additional support as needed. **III.** **Other Job Duties and Responsibilities** + Develops positive relationships with non-clinical customers (administrative areas) to understand account needs, define plans, promote One MD portfolio + Lead all aspects of accounts inventory management and communicate and resolve back order situations that affect costumers + Aid and communicate any opportunity or issue related to another Medical Caribbean Franchise **Education:** + A minimum of a Bachelor’s Degree, preferably in Business Administration, Natural Science or Industrial Engineering is required. Master’s Degree is preferred. **Experience:** **Required:** + The ability to work flexible hours is required. + The ability to travel inside designated territory up to 25% will be required. + A valid US Driver’s License is required. + The ability to communicate in English and Spanish, Written and verbally is required. + Working proficiency in MS Office Platforms (Word, Excel, and Power Point) is required. **Preferred:** + Experience in Sales & Marketing in a similar job, in the Over the Counter, in Consumer Products, or in the Healthcare sector is preferred. + Previous experience within Hospitals and Surgery Atmosphere (operating rooms) is preferred. Johnson & Johnson is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, protected veteran status or other characteristics protected by federal, state or local law. We actively seek qualified candidates who are protected veterans and individuals with disabilities as defined under VEVRAA and Section 503 of the Rehabilitation Act. Johnson and Johnson is committed to providing an interview process that is inclusive of our applicants’ needs. If you are an individual with a disability and would like to request an accommodation, please email the Employee Health Support Center (ra-employeehealthsup@its.jnj.com) or contact AskGS to be directed to your accommodation resource. \#RPOAMS