**Career Area:** Sales **Job Description:** **Your Work Shapes the World at Caterpillar Inc.** When you join Caterpillar, you're joining a global team who cares not just about the work we do – but also about each other. We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We don't just talk about progress and innovation here – we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it. **About EPD** Caterpillar's Electric Power Division (EPD) offers integrated solutions, parts, and services to meet the needs of our various commercial and industrial electric power customers. EPD supports a wide range of customer applications across the globe, including providing back-up power to hospitals, providing emergency power when natural disasters strike, and supporting critical infrastructure for data centers, municipalities, and more. **Role Definition** Senior Sales Support Consultant will support key global accounts within the Electric Power Division, focusing on power solutions (gensets, enclosures, aftertreatment, etc.) that support datacenters. You will coordinate and lead global account sales and operations processes through cross functional teams to establish factory-level request for products, manage client pipeline order entry and scheduling, monitor account sales plans, and shape demand/supply with focus on delivering business results and desired customer outcomes. **What you will do:** + Gather, analyze, and manage key customer demand data from multiple sources for keeping information accurate for effective processing of account forecast and orders. + Work with cross-functional groups to compile information necessary to develop and maintain pipeline orders. + Facilitate internal and external business partners make recommendations to demand fulfillment priorities that meet customer needs + Establish and maintain compatibility logic for customers, dealers, products and attachments. + Train, lead, guide teams, communicate key priorities, and execute the sales and operations process by providing analysis and recommendations for leaders, while also driving process improvements. **What you have:** Planning and Organizing - Level Expert: + Manages links among multiple projects and anticipates the impact of the project's outcome on all concerned. + Synthesizes pertinent information to plan a course of action. + Documents plans with clear objectives, action steps, accountabilities, resource requirements and timelines. + Tracks successes in order to establish processes viewed as effective for the entire enterprise. + Proficiency in Excel and automation of data. Decision Making and Critical Thinking - Level Extensive Experience: + Evaluates past decisions for insights to improve decision-making process. + Assesses and validates decision options and points and predicts their potential impact. + Advises others in analyzing and synthesizing relevant data and assessing alternatives. Effective Communications - Level Extensive Experience: + Can effectively communicate with internal and external stakeholders across the organization. Problem Solving - Level Extensive Experience: + Ensures capture of lessons to be learned from a problem-solving effort. + Uses varying problem-solving approaches and techniques as appropriate. + Contributes to standard practices for problem-solving approaches, tools, and processes. + Analyzes and synthesizes information and devises alternative resolution strategies. Customer Focus - Level Extensive Experience: + Fosters strong customer relationships via delivery on commitments, open communication, and on-going feedback/improvement. + Anticipates customer needs, focusing efforts to proactively meet needs and exceed customer expectations. + Measures and observes customer satisfaction levels to ascertain and implement service improvement alternatives. Industry Knowledge - Level Extensive Experience: + Educates others on own organization in terms of the industry - its market position, niche (if any), etc.. + Compares and contrasts the latest developments and emerging issues in the industry. + Assesses how regulatory and reporting requirements apply to own organization. + Explains the development of industry segments - trends, consequences, key issues. **Additional information:** + There is up to 20% travel requirement in this role. + Visa Sponsorship is not available + Relocation assistance is not available \#LI #dallas #texas #georgia #houston #austin #alpharetta #atlanta This Job Description is intended as a general guide to the job duties for this position and is intended for the purpose of establishing the specific salary grade. It is not designed to contain or be interpreted as an exhaustive summary of all responsibilities, duties and effort required of employees assigned to this job. At the discretion of management, this description may be changed at any time to address the evolving needs of the organization. It is expressly not intended to be a comprehensive list of “essential job functions” as that term is defined by the Americans with Disabilities Act. **Summary Pay Range:** $144,960.00 - $217,320.00 Compensation and benefits offered may vary depending on multiple individualized factors, job level, market location, job-related knowledge, skills, individual performance and experience. Please note that salary is only one component of total compensation at Caterpillar. **Benefits:** Annual incentive bonus plan* Medical, dental, and vision coverage Paid time off plan (Vacation, Holiday, Volunteer, Etc.) 401k savings plan Health savings account (HSA) Flexible spending accounts (FSAs) Disability benefits Life Insurance Parental leave Healthy Lifestyle Programs Employee Assistance Programs Voluntary Benefits and Employee Discounts Tuition Reimbursement Career Development _*Subject to annual eligibility and incentive plan guidelines_ . Visa Sponsorship is not available for this position. This employer is not currently hiring foreign national applicants that require or will require sponsorship tied to a specific employer, such as, H, L, TN, F, J, E, O. As a global company, Caterpillar offers many job opportunities outside of the U.S which can be found through our employment website at www.caterpillar.com/careers. **Posting Dates:** January 30, 2025 - February 6, 2025 Any offer of employment is conditioned upon the successful completion of a drug screen. EEO/AA Employer. All qualified individuals - Including minorities, females, veterans and individuals with disabilities - are encouraged to apply. Not ready to apply? Join our Talent Community (http://flows.beamery.com/caterpillarinc/talcom) .