**Career Area:** Sales **Job Description:** **Your Work Shapes the World at Caterpillar Inc.** When you join Caterpillar, you're joining a global team who cares not just about the work we do – but also about each other. We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We don't just talk about progress and innovation here – we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it. As a **Senior Sales Support Consultant** for **Autonomous Hauling Equipment** , you will work with customers and a global team to gain a deep understanding of the customer’s business and challenges and actively monitor industry trends. You will work with NPI Leads and delivery teams to scope and run development programs. You will apply your customer insights and market understanding to define commercial specifications, assess the value of solutions to the customers, help build program business cases, and represent the customer’s perspective to development teams. You will work with engineering on program plans and tradeoffs, work with sales and business teams for sales forecasts, and engage with product support, sales, and deployment teams to deliver commercial elements of the NPI programs. You will work closely with the MineStar Platform Requirements team to guide platform roadmaps and specifications enabling strong leverage of the platform into hauling technology solutions and releases. In this role, you must build relationships and partnerships with both internal teams and customers to define and quantify opportunities, set priorities, make good tradeoffs, and mitigate program risks to deliver an optimized solution. **What you will do:** • Work directly with customers to identify opportunities where technology could provide value - improved safety, productivity, or availability, reduce cost, or support sustainability. • Gather and document voice of the customer (VOC) around potential solutions. • Define and document commercial specifications for products and product enhancements. • Quantify the value of solutions to customers. • Build detailed business cases based on in-depth market analysis to support the investment into programs. • Provide customer and business input in order to support prioritizing opportunities. • Ensure solution specifications are cascaded to and aligned with platform specifications and plans. • Support the development of solution roadmaps and collaborate with other process partners to ensure that MineStar ecosystem roadmaps are aligned • Contribute to overall mining technology strategies. • Collaborate with technical teams on detailed product requirements and designs, working through tradeoffs to optimize the product and maximize value delivery. • Participate in product design reviews and concept demonstrations • Actively participate in New Product Introduction (NPI) programs representing the commercial workstream. • Promote and foster strong partnerships with partner organizations internal to Caterpillar and external partners. **What Skills you will have:** **Industry Knowledge:** Experience with **technology products or mining machines** . **Business Development:** Experience in **engineering** , combined with **strong business acumen** . Ability to explore and develop potential areas of business growth for the organization. **Value Selling:** Knowledge of the principles and practices for selling products, technology and services; ability to provide overall product/service 'value' and to differentiate support offerings that address clearly understood customer needs. **Effective Communications:** Understanding of effective communication concepts, tools and techniques; ability to effectively transmit, receive, and accurately interpret ideas, information, and needs through the application of appropriate communication behaviors. **Customer Focus** : Knowledge of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and ability to leverage that information in creating customized customer solutions. **Relationship Management:** Knowledge of relationship management techniques; ability to establish and maintain healthy working relationships with clients, vendors, and peers. **Decision Making and Critical Thinking:** Knowledge of the decision-making process and associated tools and techniques; ability to accurately analyze situations and reach productive decisions based on informed judgment. **Data Gathering & Analysis:** Knowledge of data gathering and analysis tools, techniques, and processes; ability to collect and synthesize data from a variety of stakeholders and sources in an objective manner to reach a conclusion, goal, or judgment. **Top Candidates will also have:** Bachelor’s degree in an accredited engineering curriculum. Relevant product development and/or support experience. Product development/market introduction process experience. Experience with the application of automation and information technologies to vehicles or mobile equipment. **Additional Information:** The primary location for this position is Peoria, IL, or Tucson, AZ. Domestic relocation assistance is available. This position may require 20% travel. Sponsorship is not available **Summary Pay Range:** $126,000.00 - $189,000.00 Compensation and benefits offered may vary depending on multiple individualized factors, job level, market location, job-related knowledge, skills, individual performance and experience. Please note that salary is only one component of total compensation at Caterpillar. **Benefits:** Annual incentive bonus plan* Medical, dental, and vision coverage Paid time off plan (Vacation, Holiday, Volunteer, Etc.) 401k savings plan Health savings account (HSA) Flexible spending accounts (FSAs) Disability benefits Life Insurance Parental leave Healthy Lifestyle Programs Employee Assistance Programs Voluntary Benefits and Employee Discounts Tuition Reimbursement Career Development _*Subject to annual eligibility and incentive plan guidelines_ . Relocation is available for this position. Visa Sponsorship is not available for this position. This employer is not currently hiring foreign national applicants that require or will require sponsorship tied to a specific employer, such as, H, L, TN, F, J, E, O. As a global company, Caterpillar offers many job opportunities outside of the U.S which can be found through our employment website at www.caterpillar.com/careers. **Posting Dates:** February 4, 2025 - February 20, 2025 Any offer of employment is conditioned upon the successful completion of a drug screen. EEO/AA Employer. All qualified individuals - Including minorities, females, veterans and individuals with disabilities - are encouraged to apply. Not ready to apply? Join our Talent Community (http://flows.beamery.com/caterpillarinc/talcom) .