About the Role:
As a Sales Support Coordinator, you will utilize your extensive knowledge and advanced skills to tackle complex operational and administrative challenges. Your expertise will play a crucial role in optimizing sales processes, enhancing data accuracy, and improving customer interactions. Your contributions will significantly impact the effectiveness and efficiency of the sales team.
Responsibilities:
• Manage and process high-complexity orders and advanced order management.
• Develop highly detailed and customized customer quotes.
• Ensure the integrity and accuracy of sales data in the CRM system.
• Design and lead advanced product training programs for sales teams and partners.
• Plan and execute significant sales events and promotional activities.
• Resolve high-complexity customer inquiries and issues.
• Create comprehensive and insightful sales activity reports and dashboards.
• Collaborate with multiple departments to enhance sales processes.
• Oversee the management of extensive and detailed sales documentation.
• Provide expert-level administrative support and mentorship to junior sales associates.
Skills:
• Customer Relationship Management (CRM): Expertise in using CRM systems for in-depth data management and analysis.
• Communication: Superior verbal and written communication for detailed and complex interactions.
• Attention to Detail: Unmatched accuracy in handling high-complexity orders and data management.
• Presentation Skills: Advanced proficiency in creating and delivering comprehensive training sessions.
• Problem Solving: High competency in addressing and resolving the most complex sales support challenges.
• Time Management: Proficiency in managing and prioritizing a diverse range of tasks efficiently.
• Microsoft Office Suite: Expertise in Excel and PowerPoint for creating detailed analytics and presentations.
• Team Collaboration: Exceptional collaboration skills to coordinate and lead cross-departmental tasks effectively.