As a Senior Salesforce Administrator, you will be a key member of our Salesforce Solutions practice, to deliver top-notch implementation, customization, configuration, and training services to CGI’s Salesforce customer base. In this role, you will collaborate with our customers to provide them with a competitive advantage and business value through Cloud technology.
Your future duties and responsibilities:• Participate in requirements gathering with clients, analyze and review business functional and technical requirements.
• Work with clients, either on-site or remotely, to understand their business processes and strategies as they relate to Salesforce.com.
• Research, evaluate, and implement existing applications and/or customized solutions for internal or client-facing projects.
• Design, configure, and deploy Salesforce to customers and customize modules to their specific business needs independently or with a team.
• Reliably deliver Salesforce Administration solutions to clients, with minimal oversight.
• Produce estimates at a component level.
• Discover, document, and analyze key processes.
• Build reports and dashboards, as needed, to gauge project success.
• Provide training on new customizations or new implementations to customers.
• May work on concurrent projects at various stages in their life cycle.
• May participate in data conversions during the project life cycle.
• Effectively manage customer expectations and communicate status updates of projects to various stakeholders, i.e., internal CGI management, and external customers of varying levels of management.
• Able to train junior teammates.
• Participate in knowledge-sharing activities.
• 5+ years of experience in Salesforce Administration.
• Must have Solution Architect experience.
• Salesforce clouds: Sales and Experience Cloud.
• Technical Proficiency in configuration & customization knowledge; integration proficiency; Apex/Visualforce proficiency, LWCs, Flows, role and field-based security, and deployment best practices.
• Business support: creative problem-solving skills; documentation; requirement gathering.
• Project support and leadership: adept at planning and understanding the project life cycle, able to take leadership and work as an extension of the PM, good communication skills with the project team and client.
• Must be amenable to working onsite 2-3 days a week in McKinley, Taguig on a mid-shift schedule.
Qualifications:
• Salesforce Administrator
• Agile methodology
• Effective English communication and confidence in direct interaction with onshore
• Strong analytical and planning skills
• Ability to work independently and as part of a team
Together, as owners, let’s turn meaningful insights into action.
Life at CGI is rooted in ownership, teamwork, respect and belonging. Here, you’ll reach your full potential because…
You are invited to be an owner from day 1 as we work together to bring our Dream to life. That’s why we call ourselves CGI Partners rather than employees. We benefit from our collective success and actively shape our company’s strategy and direction.
Your work creates value. You’ll develop innovative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas, embrace new opportunities, and benefit from expansive industry and technology expertise.
You’ll shape your career by joining a company built to grow and last. You’ll be supported by leaders who care about your health and well-being and provide you with opportunities to deepen your skills and broaden your horizons.
Come join our team—one of the largest IT and business consulting services firms in the world.