Kforce's client is seeking a Senior Salesforce Business Analyst with experience in Salesforce to join their team in Acton, MA. Summary: The successful candidate will be responsible for supporting commercial functions through CRM administrative tasks, business processes definition, analysis of business problems, proposal/design/implementation of solutions, and continued partnership development. The role will focus on projects and processes related to SalesForce.com, analytics platforms, mobile solutions, and handling of escalated help desk tickets.