A Project work
Developing medium complex concepts of Information Management (IM) solutions based on the user's
technical requirements
Coordinating the general concept with technical departments
Coordinating and giving trainings
Supporting the responsible persons for preparation of the process design workshop and customize the system
Keeping up-to-date with state of arts technologies on the market and technical selecting and testing system
components. Continuous improvement of existing systems
Support the technical preparation of project steps (e.g. business blueprint, key-user training, integration
test and cutover phase)
Ensuring processes and preparing documentation concerning the system
B User support
Give advice and support to users (First/Second-Level Support)
Coordinating solutions to problems with the departments