About this role:

Wells Fargo is seeking a Senior Securities Operations Representative.

In this role, you will:

Perform a variety of operational tasks for complex securities or process extensive knowledge of systemsProvide ideas for improving or implementing processesPerform moderately complex duties such as processing, researching inquires and reconciling transactionsReview time sensitive documentsProvide training or work direction to less experienced staffAddress compliance and corporate governance issues for the departmentLead or participate in projectsCollaborate and consult with peers, colleagues and managers to resolve issues and achieve goalsInteract with internal customersReceive direction from leaders and exercise independent judgment while developing the knowledge to understand function, policies, procedures, and compliance requirements

Required Qualifications:

4+ years of Securities Operations experience, or equivalent experience demonstrated through one or a combination of the following: work experience, training, education

Desired Qualifications:

At least 2nd year in college and any courseRelevant experience in customer service and back-office processing, Brokerage Ops, Financial account, Document review and handling escalation casesPrefers Account Opening and maintenance including Client On-boarding experienceAmenable to cross training within AOM scope - New Accounts Review/POAAmenable to permanent night shift schedule and follows US holiday.Amenable to onsite reporting in Five/Neo Building BGC Taguig City.

Job Expectations:

Approve service request & review client documents related to account opening and maintenance, and update the customer’s brokerage account accordingly. Escalate team members’ concerns department and request to Account opening and maintenance Escalation by either sending an email or instant message to the escalation team or by assigning the Agent Desktop Case to the respective escalation department (AOM-PHP) to ensure that client needs and expectations are met on a timely basis.Initiates outbound calls to branch if further research or escalation is required to help branch WFA team members , financial advisors and client associates on account opening and other updates/maintenance.
 

Posting End Date: 

21 Mar 2025

*Job posting may come down early due to volume of applicants.

We Value Diversity

At Wells Fargo, we believe in diversity, equity and inclusion in the workplace; accordingly, we welcome applications for employment from all qualified candidates, regardless of race, color, gender, national origin, religion, age, sexual orientation, gender identity, gender expression, genetic information, individuals with disabilities, pregnancy, marital status, status as a protected veteran or any other status protected by applicable law.

Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit’s risk appetite and all risk and compliance program requirements.

Candidates applying to job openings posted in US: All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic.

Candidates applying to job openings posted in Canada: Applications for employment are encouraged from all qualified candidates, including women, persons with disabilities, aboriginal peoples and visible minorities. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process.

Applicants with Disabilities

To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo.

Drug and Alcohol Policy

 

Wells Fargo maintains a drug free workplace.  Please see our Drug and Alcohol Policy to learn more.

Wells Fargo Recruitment and Hiring Requirements:

a. Third-Party recordings are prohibited unless authorized by Wells Fargo.

b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.