Senior Service Engineer - Drives Requisition ID: 43771 Job Location(s): Bangkok, TH Employment Type: Full Time Segment: Danfoss Power Electronics and Drives Seg Job Function: R&D, Technology and Engineering Work Location Type: On-site **Job Description** **Danfoss Power Electronics & Drives (DPD)** is looking for an experienced **Senior Service Engineer** . The **Senior Service Engineer** is responsible for overall service delivery by guiding and developing service partners to be able to deliver best in class service, supporting customers and partners by ensuring customer support, and delivering services in the field covering the entire portfolio. This role is key in establishing a good level of collaboration between country teams and other Digital & Lifecycle Services (DLS) teams. Role supports the implementation of strategy for service into the country. **Job Responsibilities** Responsibilities for this position include, but are not limited to, the following. + Responsible for overall service delivery by guiding and developing service partners to be able to deliver best in class service, supporting customers and partners by ensuring customer support, and delivering services in the field covering the entire portfolio + Establish a good level of collaboration between country teams and other Digital & Lifecycle Services (DLS) teams. + Supports the implementation of strategy for service into the country + Accelerates the development of service capabilities in the country for Danfoss and for Danfoss’ service channels, which helps us to differentiate from our competition + Pre - Sale Process for Technical Consultation & Support and training internal and external **Background & Skills** At Danfoss, we believe that a diverse and inclusive workplace fosters creativity, innovation, and a broader perspective in decision-making. When you consider this job posting, do you feel like your profile is not a perfect match? Numerous studies have found that women and people of color are more likely to apply only when they meet all requirements listed in the job posting. Even if you do not check all the boxes, we encourage you to apply anyway. We are curious to find out how you can bring new insights to the role or to Danfoss as an organization. The ideal candidate possesses these skills. + Bachelor’s degree in **electrical engineering** , **Electronics** , **Mechatronics** , or a related technical field. + **5–10 years** of experience in service, technical support, or project management, particularly with **AC drives** , **power electronics** , or **industrial automation** . + Experience in **customer-facing roles** is highly valued (service contracts, escalations, etc.). + Deep understanding of **VSD (Variable Speed Drives)** , **inverters** , and **power electronic systems** . + Good knowledge of **industrial automation** , **motor control** , and **energy systems** . + Familiarity with **troubleshooting** , **commissioning** , and **maintenance** processes for drives and related equipment. + Understanding of digital tools like **remote monitoring platforms** , **diagnostics** , and **IoT** solutions is a plus. + Ability to lead and motivate service teams. + Strong organizational and **problem-solving** skills. + **Project management** abilities is a bonus. **Employee Benefits** We are excited to offer you the following benefits with your employment: + Bonus system + Paid vacation + Flexible working hours + Possibility to work remotely + Pension plan + Personal insurance + Communication package + Opportunity to join Employee Resource Groups + State of the art virtual work environment + Employee Referral Program This list does not promise or guarantee any particular benefit or specific action. They may depend on country or contract specifics and are subject to change at any time without prior notice. **Danfoss – Engineering Tomorrow** At Danfoss, we are engineering solutions that allow the world to use resources in smarter ways - driving the sustainable transformation of tomorrow. No transformation has ever been started without a group of passionate, dedicated and empowered people. We believe that innovation and great results are driven by the right mix of people with diverse backgrounds, personalities, skills, and perspectives, reflecting the world in which we do business. To make sure the mix of people works, we strive to create an inclusive work environment where people of all backgrounds are treated equally, respected, and valued for who they are. It is a strong priority within Danfoss to improve the health, working environment and safety of our employees. Following our founder’s mindset “action speaks louder than words”, we set ourselves ambitious targets to protect the environment by embarking on a plan to become CO2 neutral latest by 2030. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or other protected category. Danfoss engineers solutions that increase machine productivity, reduce emissions, lower energy consumption, and enable electrification. Our solutions are used in such areas as refrigeration, air conditioning, heating, power conversion, motor control, industrial machinery, automotive, marine, and off- and on-highway equipment. We also provide solutions for renewable energy, such as solar and wind power, as well as district-energy infrastructure for cities. Our innovative engineering dates back to 1933. Danfoss is family-owned, employing more than 39.000 people, serving customers in more than 100 countries through a global footprint of 95 factories. Danfoss engineers solutions that increase machine productivity, reduce emissions, lower energy consumption, and enable electrification. Our solutions are used in such areas as refrigeration, air conditioning, heating, power conversion, motor control, industrial machinery, automotive, marine, and off- and on-highway equipment. We also provide solutions for renewable energy, such as solar and wind power, as well as district-energy infrastructure for cities. Our innovative engineering dates back to 1933. Danfoss is family-owned, employing more than 39.360 people, serving customers in more than 100 countries through a global footprint of 95 factories.