Qualifications:
• bachelor’s degree and 8+ years of proven experience as a ServiceNow Developer with strong understanding of the platform’s architecture and capabilities. May consider additional years of experience in lieu of a degree.
• At least 6 years of experience with design, development and support.
• At least 4 years of experience in leading software development projects.
• Must have hands on ServiceNow development experience across multiple modules in particular experience with Hardware Asst Management (HAM), Configuration Management Database (CMDB), Customer Service Management (CSM) .
• Familiar with ITSM, ITOM, and ITAM.
• Exceptional communication and organizational skills.
• Support development in Agile framework. Actively participate in agile daily scrums and ceremonies, updating stories daily in ServiceNow documenting development progress and collaborating across platform teams.
• Hands-on experience with ServiceNow custom-scoped application development.

Sr ServiceNow Developer Responsibilities:

• Exhibits exceptional customer service and teamwork, collaborating effectively with clients and vendors to achieve mission success while maintaining a strong commitment to delivering high-quality products and services.
• Effectively conveys key ideas and gathers actionable feedback from cross-functional team members and stakeholders. Demonstrates strong creativity, collaboration, and the ability to communicate with clarity and impact.
• Identifies risks and challenges, performs qualitative and quantitative analyses, evaluates alternatives, and provides well-informed recommendations.
• Gather and document business and system requirements.
• Support in the development of use cases and testing procedures, ensuring product functionality, debugging and testing is completed prior to production deployment
• Assist in the design, management, and implementation of ServiceNow.
• Demonstrated experience working on large-scale projects in diverse team environments with a focus on ServiceNow tools and techniques, including experience with JavaScript/GLIDE, HTML5, Angular JS, jQuery and CSS.
• Design, configure, and implement environments for applications, engineer suitable release management procedures, and provide production support.
• Design, create and configure Business Rules, UI Policies, UI Actions, Client Scripts and ACLs including advanced scripting.
• Design and develop automation workflows, perform unit tests, and conduct reviews to make sure work utilizes coding standards and best practices for platform performance, and assess the overall quality of delivered components.
• Experience using Flow Designer.
• Integration experience.
• Collaborate with team on software design, to provide accurate work estimates and implementation of new features including interfaces, contracts with storage system, and data transformation.
• Liaise with other development, infrastructure, and operations teams.
• Ensure that all security policies and practices are adhered to as part of development.
• Ensure all development is created in alignment with ServiceNow Technical Best Practices