If you love finding innovative solutions to improve complex systems, there’s a digital revolution underway with plenty of tough problems to solve and we have a great team to tackle the future. We are searching for a senior ServiceNow developer to join our growing practice. We are based out of Stockholm, and we prefer that are candidates live and reside where they work.
If you are the right candidate for the role, you will play a key role in configuring new and existing environments for our customers. You will act as a technical designer for ServiceNow code and architecture, work with architects and implementation consultants in order to build solutions and processes, supporting maintenance, continual service improvement, and help lead the work in regards to growing our capabilities on the ServiceNow platform.
From public service transformation to cutting-edge commercial projects, our work has a wide reach, helping make the everyday easier, for everyone. When you start your CGI story, not only will you be improving people’s lives, but you can also be sure we’ll do the same for you.
Alongside a competitive salary, we offer you access to our share scheme (3.5% + 3.5% matching) making you a CGI partner and not just an employee.
As for the future? We work as one team and are a Top 100 employer. Be a successful part of our story and we’ll support you in taking your career anywhere you want it to go.
• Technical designer and developer for ServiceNow code and architecture, responsible for overall ServiceNow code quality
• Design, prototype, implement, test, and deploy business rules, technical solutions, such as JavaScript, UI pages/actions/policies, scheduled job, import sets and transform maps, ACLs and notifications
• Develop custom integration components (SSO, CMDB, SAS connectors etc.) and integrate legacy systems with ServiceNow using mid-server, web services, chatOps, email and other relevant technologies
• Develop existing and custom applications within ServiceNow including integrations with other applications
• Hands-on experience in developing the Service Portal and Service Catalogue
• Create and use update sets to move customizations between ServiceNow instances
• Design for and maintain a highly available and recoverable environment
• Provide administrative ServiceNow support, including advanced support via troubleshooting, implementing bug fixes and root cause analysis
• Document, maintain and update policies, procedures and controls for the operation of the ServiceNow platform and its SDLC
• Responsible for reviewing requirements to ensure that they are provided in sufficient detail to be accurately estimated
• Work with process managers to fully understand business functionality, pain points, and areas of improvements
• Commit to the continuous improvement and learning of development and ServiceNow best practices, tools and technology
• Proactively keep ServiceNow skills current
• Demonstrable experience of ServiceNow development and IT service management process design
• ServiceNow System Admin Certification
• ServiceNow Implementation Certifications, i.e. the platform, ITSM, CSM, ITBM, ITOM, HRSD, SecOps and GRC
• Overarching understanding of ServiceNow Enterprise product suite
• Fundamental understanding of the key technologies relevant to the ServiceNow integration solutions including: ServiceNow API’s, SSO, SAML, SSL, Web Services, LDAP, JDBC, ODBC, REST, SCP, FTPS
• Ability to apply business concepts into a technical solution
• Web portal development skills, such as HTML, CSS, Angular JS, bootstrap
• Experience implementing the following Core Process Areas: Incident, Problem, Change, Service Catalogue, Request, and CMDB
• Ability to create reports using the standard reporting engine, plus metrics and SLAs
• Follow ServiceNow best practices (including scripting, security, implementation)
• Display aptitude in learning new modules based on training materials
• Experience with collaboration across functional borders enterprise-wise (i.e. within and outside of IT)
• ITIL foundation certification
• Excellent interpersonal, communication, collaboration and documentation skills
• Clear written and verbal communication skills
Would you like to know more?
We look forward to hearing from you! If there is still something you are wondering about, feel free to contact ca.larsson@cgi.com
Background checks and security checks may be required.
What we at CGI offer you
CGI's combination of global and local presence, with offices in 30 locations in Sweden, provides satisfied clients but also means that you as an employee always have an office near you. You will feel your work is valued at both an organizational level and on the career growth aspect. This in combination with flexible working hours gives you the opportunity for a balance between private life and work, no matter where in life you are.
Benefits for our employees:
• Parental pay: We pay up to about 90% of your salary during your first period of staying home
• CGI Employee Stock Purchase Plan: As a shareholder, you have the opportunity to influence and in our stock purchase program, CGI matches your contribution, up to 3% of your monthly salary
• Wellness allowance: We offer an annual wellness allowance of 4,000 SEK
• Secure employment: Our consultants all have collective agreements and insurance
• Pension plan: We offer attractive pension solutions
• Beneficial Car leasing : The car is used as a private car but is leased by CGI.
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Together, as owners, let’s turn meaningful insights into action.
Life at CGI is rooted in ownership, teamwork, respect and belonging. Here, you’ll reach your full potential because…
You are invited to be an owner from day 1 as we work together to bring our Dream to life. That’s why we call ourselves CGI Partners rather than employees. We benefit from our collective success and actively shape our company’s strategy and direction.
Your work creates value. You’ll develop innovative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas, embrace new opportunities, and benefit from expansive industry and technology expertise.
You’ll shape your career by joining a company built to grow and last. You’ll be supported by leaders who care about your health and well-being and provide you with opportunities to deepen your skills and broaden your horizons.
Come join our team—one of the largest IT and business consulting services firms in the world.