Working at Atlassian

Atlassians can choose where they work – whether in an office, from home, or a combination of the two. That way, Atlassians have more control over supporting their family, personal goals, and other priorities. We can hire people in any country where we have a legal entity. Interviews and onboarding are conducted virtually, a part of being a distributed-first company.

To help our teams work together effectively, this role is fully remote, but requires you to be located in our locations in Europe.

Your future team

The Atlassian Advisory Services team is a globally distributed group of solutions advisors focused on driving customer success. We help Strategic and Enterprise clients solve complex challenges and maximize their Atlassian investments through expert guidance and tailored solutions. This role reports directly to the Head of Advisory Services EMEA.

Our Services Solutions Advocates (SSAs) design service offerings built on best practices and customer value. They align enterprise customers with the right mix of services, including Partner capabilities, product solutions, training, and certification paths. Regardless of where customers are in their journey — discovery, adoption, or mastery — SSAs accelerate outcomes and enable long-term success.

What you'll do

Lead Services Sales: Drive services sales motions by collaborating with Atlassian’s enterprise teams, including Account Executives, Advisory Services, Customer Success, Business Value Advisory, Solution Engineering, and Solutions Partners, to create tailored service packages.

Engage and Influence Decision-Makers: Partner with business and technical stakeholders to understand customer goals and success drivers, delivering compelling presentations and demos that highlight the value of Atlassian’s enterprise services.

Shape Tailored Proposals: Craft customized service proposals by collaborating with internal teams and Partner organizations.

Align Sales Pipelines: Work with regional sales teams to synchronize software and services sales efforts and ensure seamless customer engagement.

Manage the Sales Cycle: Drive services sales opportunities from qualification through to closure while ensuring accurate forecasting and a healthy sales pipeline.

Your background

Professional Services & Sales Expertise: Proven experience in scoping tailored service engagements, crafting customer-specific proposals, and driving consultative, value-based sales by connecting customer goals with advisory services, training, and Partner-delivered solutions.

Sales Process Mastery: Deep understanding of enterprise sales stages, from opportunity qualification to closure, including coaching internal and Partner teams on effective service positioning.

Customer-Centered Solutions: Experienced at conducting customer workshops, executive briefings, and delivering tailored business proposals that address strategic customer needs.

Relationship Builder & Influencer: Ability to build trust with executive sponsors, technical leaders, and cross-functional teams while leading value-driven discussions and influencing decision-makers.

Technical & CRM Proficiency: Familiarity with Atlassian products and proficiency in Salesforce or similar CRM tools for managing sales pipelines and reporting.

Our perks & benefits

Atlassian offers a variety of perks and benefits to support you, your family and to help you engage with your local community. Our offerings include health coverage, paid volunteer days, wellness resources, and so much more. Visit go.atlassian.com/perksandbenefits to learn more.

About Atlassian

At Atlassian, we're motivated by a common goal: to unleash the potential of every team. Our software products help teams all over the planet and our solutions are designed for all types of work. Team collaboration through our tools makes what may be impossible alone, possible together.

We believe that the unique contributions of all Atlassians create our success. To ensure that our products and culture continue to incorporate everyone's perspectives and experience, we never discriminate based on race, religion, national origin, gender identity or expression, sexual orientation, age, or marital, veteran, or disability status. All your information will be kept confidential according to EEO guidelines.

To provide you the best experience, we can support with accommodations or adjustments at any stage of the recruitment process. Simply inform our Recruitment team during your conversation with them.

To learn more about our culture and hiring process, visit go.atlassian.com/crh.