We’re building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what’s right for our clients.

At CIBC, we embrace your strengths and your ambitions, so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they are and what they contribute.

To learn more about CIBC, please visit CIBC.com

JOB PURPOSE SUMMARY

The Settlement Officer is accountable for the timely and accurate handling of trade settlement activities for fixed income and equities across all European markets.

They will act in an SME capacity supporting the wider Operations team in Toronto, to address more complex escalations and respond to any queries or complaints to ensure high level of customer satisfaction.

KEY RESPONSIBILITES

Ensure trades settlements on a timely basis and investigate settlement issuesPre match transactions on trade dateMonitor and execute stock settlement instructions efficiently and accuratelyPoint of contact for Front Office and Back Office in relation to settlement questionsAssist with the settlement queries in the UK morning         Follow up with brokers and custodians to clean up any unmatched/ unsettled instructionsInvestigate trade fails and liaise with external and internal teamsParticipate in project initiatives and UAT for system enhancementsEnsure standard procedures, guidelines and timelines are adhered to and met in order to avoid any gain or losses and ensure customer satisfactionMonitor error queues in the confirmation and settlement processing system; analyze and correct discrepancies and errors that surface to ensure accuracy of data and timely processing of payments to ensure customer satisfactionEnsure all procedures are up to date

CROSS-FUNCTIONAL RELATIONSHIPS

Regular contact with internal CIBC employees, teams and departments at the peer level to obtain and provide information and respond to requestsRegular contact with external Financial Institutions and Clients to respond to queries and obtain information as required to complete assigned work

SKILLS AND EXPERIENCE REQUIRED

Previous experience at top tier institutions across fixed Income and equity settlements.Previous experience of CREST / Euroclear / Clearstream  and equity European marketsExperience in Equities, Repo/SBL & OTC margin settlement Ability to prioritize requirementsStrong Interpersonal SkillsExperience in dealing directly with clients via phone or emailUnderstanding of CSDR.

What you need to know

CIBC is committed to creating an inclusive environment where all team members and clients feel like they belong. We seek applicants with a wide range of abilities and we provide an accessible candidate experience. If you need accommodation, please contact Mailbox.careers-carrieres@cibc.comYou need to be legally eligible to work at the location(s) specified above and, where applicable, must have a valid work or study permit

Job Location

150 Cheapside, London, UK

Employment Type

Regular

Weekly Hours

35

Skills

Accountability, Business Effectiveness, Communication, Cross-Functional Teamwork, Customer Follow-Ups, Customer Satisfaction, Data Mining, Data Query, Data Reporting, Decision Making, Equities, Equity Settlements, European Markets, Fixed Income Investments, Interpersonal Communication, Metrics Analysis, Payment Handling, Prioritization, Processing, Reporting and Analysis, Repurchase Agreements (Repo), Standard Operating Procedure (SOP), Statistical Analysis, Taking Initiative, Trade Settlement