At Qualtrics, we create software the world’s best brands use to deliver exceptional frontline experiences, build high-performing teams, and design products people love. But we are more than a platform—we are the creators and stewards of the Experience Management category serving over 18K clients globally. Building a category takes grit, determination, and a disdain for convention—but most of all it requires close-knit, high-functioning teams with an unwavering dedication to serving our customers.
When you join one of our teams, you’ll be part of a nimble group that’s empowered to set aggressive goals and move fast to achieve them. Strategic risks are encouraged and complex problems are solved together, by passing the mic and iterating until the best solution comes to light. You won’t have to look to find growth opportunities—ready or not, they’ll find you. From retail to government to healthcare, we’re on a mission to bring humanity, connection, and empathy back to business. Join over 5,000 people across the globe who think that’s work worth doing.
Senior Site Reliability Engineer, Foundation - Seattle
\nWhy We Have This Role
\nWe are seeking a skilled Senior Site Reliability Engineer to join our Foundation Gov1 Team. This role will significantly influence our infrastructure strategy, emphasizing leadership in critical projects requiring cross-organizational collaboration and technical excellence.
Must be able to access Gov1 Environment:
How You’ll Find Success
\n\nLead complex technical initiatives that span multiple teams and departments.\nDrive architectural decisions that align with business objectives, leveraging tools like Kubernetes and Docker.\nMentor and elevate team capabilities, providing strategic guidance and fostering the use of infrastructure-as-code with tools like Terraform.\nIdentify opportunities for infrastructure improvement and build consensus across teams.\nDevelop infrastructure modernization roadmaps and champion reliability best practices.\n\nHow You’ll Grow
\n\nDemonstrates strategic thinking and influences technical direction through data-driven insights.\nMaintains an energetic and optimistic approach to obstacles.\nTakes ownership of complex problems and champions operational excellence.\n\nThings You’ll Do
\n\nAutomate builds, deployments, monitoring, and alerting processes.\nCreate and maintain infrastructure-as-code solutions using Terraform.\nExecute security compliance measures and controls.\nConduct advanced performance tuning for databases and application systems with containerized environments in mind.\nDesign and implement automation solutions for routine operational tasks using tools like Terraform and Ansible.\nDevelop and maintain monitoring systems and alerting configurations.\nOptimize database performance through advanced query and management strategies.\nImplement infrastructure-as-code solutions to enhance system efficiency.\nEnhance existing CI/CD pipelines and ensure smooth integration with tools like Kubernetes and Docker.\nEnsure compliance with security measures and perform systematic troubleshooting of production issues.\n\nWhat We’re Looking For On Your Resume
\n\n5+ years of relevant technical experience with expert-level proficiency in multiple domains.\nDeep understanding of distributed systems architecture.\nProven track record of leading complex technical initiatives and driving strategic change.\nProficiency in scripting and programming languages such as Python, Bash, and Go, with the ability to adapt and learn new languages as necessary.\nExperience with infrastructure-as-code tools like Terraform and configuration management tools such as Ansible.\nExtensive experience with Kubernetes and Docker for containerization and orchestration.\nAdvanced SQL skills and experience in database performance optimization.\nStrong influence skills with the ability to mentor other engineers and lead cross-functional teams.\nExperience diagnosing and resolving complex production issues and enhancing CI/CD processes.\nFamiliarity with monitoring solutions such as Prometheus, Grafana, and Splunk.\nAbility to participate in on-call rotations and handle high-pressure situations.\n\nWhat You Should Know About This Team
\n\nPioneer the SRE function at Qualtrics, shaping the future of infrastructure reliability.\nWork with international teams to provide critical support and develop best practices.\nThe role offers significant opportunities for professional growth and leadership development.\n\nOur Team’s Favorite Perks and Benefits
\n\nOpportunity to define and shape SRE best practices at Qualtrics.\nWork in a collaborative environment with teams across the globe.\nComprehensive benefits package, including medical, dental, vision, and life insurance.\n\nThe Qualtrics Hybrid Work Model: Our hybrid work model is elegantly simple: we all gather in the office three days a week; Mondays and Thursdays, plus one day selected by your organizational leader. These purposeful in-person days in thoughtfully designed offices help us do our best work and harness the power of collaboration and innovation. For the rest of the week, work where you want, owning the integration of work and life.\n \nQualtrics is an equal opportunity employer meaning that all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other protected characteristic.\n \nApplicants in the United States of America have rights under Federal Employment Laws:Family & Medical Leave Act,Equal Opportunity Employment,Employee Polygraph Protection Act\n \nQualtrics is committed to the inclusion of all qualified individuals. As part of this commitment, Qualtrics will ensure that persons with disabilities are provided with reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please let your Qualtrics contact/recruiter know.\n \nNot finding a role that’s the right fit for now? Qualtrics Insiders is the one-stop shop for all things Qualtrics Life. Sign up for exclusive access to content created with you in mind and get the scoop on what we have going on at Qualtrics - upcoming events, behind the scenes stories from the team, interview tips, hot jobs, and more. No spam - we promise! You'll hear from us two times a month max with fresh, totally tailored info - so be sure to stay connected as you explore your best role and company fit.\n \n\n
For full-time positions, this pay range is for base per year; however, base pay offered may vary depending on location, job-related knowledge, education, skills, and experience. A sign-on bonus and restricted stock units may be included in an employment offer, in addition to a range of medical, financial, and other benefits, based on eligibility criteria.
Washington State Annual Pay Transparency Range$116,500—$220,500 USD