Job Description Job Purpose SRE new headcount to assist with day-to-day activities supporting ST Application services related to deployment and incident management. Build actionable alerts/automation for preventing incidents, detecting performance bottlenecks, and identifying maintenance activities. Responsibilities Employ deep troubleshooting skills to improve the availability, performance, and security of IMT Services. Coding and Automation of Applications on Cloud Platform Implement automated tests, automated deployments, and operational tools Collaborate with Product and Support teams to plan and deploy product releases Work with Cloud Platform and Operations leaders to develop narratives, backlog grooming, epic planning, and overall sprint planning processes Work with Engineering leadership to build shared services that meet the requirements and need of the platform and application teams Ensure services are designed with 24/7 availability and operational readiness and rigor Implementation of proactive monitoring, alerting, trend analysis and self-healing systems Define non-functional requirements as part of the product lifecycle to influence the new designs, standards, and methods for scalable, highly available distributed systems Contribute to product development / engineering as needed to ensure Quality of Service of Highly Available services Identify, evaluate, and execute preventive measures to minimize/avoid impact to the customers experience. Proactive v/s Customer escalated Resolution of product/service defects or design changes, infrastructure changes, or operational changes Partner with other SREs and lead by example - contributor more than a delegator Develop partnership-oriented relationships with business executives and functional leaders, especially as it relates to operations and technology Knowledge and Experience 7+ years of Systems/Applications automation in 24x7 Production support services environments BS in Computer Science, Computer Engineering, Math, or equivalent professional experience Fluency with one or more current generation scripting language (Python/Shell/Perl/ PHP/Ruby) AND/OR Java Development and/or .NET 7+ years managing Enterprise Red Hat Linux experience required Excellent troubleshooting skills, utilizing a systematic problem-solving approach Demonstrated experience in designing, analysing, and diagnosing large-scale distributed systems + Windows Server and/or Linux systems internals (system libraries, file systems, client-server protocols) Experience with elastically scalable, fault tolerance and other cloud architecture patterns Experience operating on AWS (both PaaS and IaaS offerings) Experience with Continuous Integration and Continuous Delivery concepts Hand-on experience in Infrastructure as code tools like Spacelift, CloudFormation and/or Chef, Salt Stack, Ansible, Good to have experience in Containerization concepts like Kubernetes Proven strength in SaaS services, experience in massive scale web operations Must be able to multitask in a fast-paced environment with focus on timeliness, documentation, and communications with peers and business users alike Expertise with monitoring, alerting and incident response tools and performing root cause analysis Experience with deployment automation tools like UCD Experience with Azure DevOps (ADO) Schedule This role offers work from home flexibility of one day per week.