Windows 365 Cloud PC (W365) and Azure Virtual Desktop (AVD) have recently been recognized as leaders in the Gartner Magic Quadrant™ for Desktop as a Service (DaaS), two years in a row.  We continue to see expansion of these services and amazing adoption by enterprise and business customers. At its core, W365 and AVD provide business customers a modern, elastic, cloud-based Windows experience, and the ability to stay current in a simplistic and scalable manner. It has never been a more exciting time for us to scale this initiative!  

The Windows Cloud division is looking for a Senior Site Reliability Engineer (Senior SRE) that will help us take the Windows Cloud platform, as well as the Windows 365 Cloud PC and Azure Virtual Desktop business to the next level. 

As a Senior Site Reliability Engineer, you will participate in the service design aspects of Windows Cloud platform, W365, and AVD services, and take primary responsibility for developing code, scripts, systems, and/or tools that reduce operational burden by automating complex and repetitive tasks such as onboarding of system capabilities to newer data centers and upkeep of system capabilities in the existing sites.  You'll help enable feature teams to increase the velocity at which they can safely deploy changes to production, and monitor the effects of changes across the footprint. You will also analyzes telemetry data to develop capacity planning models, identify patterns and trends that drive continuous improvement, and highlight opportunities to deploy automation to monitor and manage Windows Cloud services across sites. 

Senior Site Reliability Engineer also participates in on-call rotations to resolve live site incidents, minimize customer impact, and document solutions and insights that inform ongoing improvements to infrastructure, code, tools, and/or processes that prevent the recurrence of similar issues.

Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.