San Francisco, CA, USA
46 days ago
Senior Software Engineer
What are you looking for in your next company? Rock-solid products? Enormous, well-defined sales opportunities? A collaborative, friendly culture? Smart application of an excellent tech stack? Real diversity? If any of these matters to you, we have some great things to discuss.
Hearsay is seeking a proactive Senior Software Engineer to join our growing ! With hands-on experience in building and deploying industry-leading solutions to continue helping us raise the bar in our product offering. As a Senior Software Engineer at Hearsay, you’ll have the opportunity to influence, architect, and release various end- to-end solutions solving the needs of both end users and internal teams. This is a distributed team, so being comfortable collaborating in a remote environment is critical.
About Hearsay SystemsFounded in 2009, Hearsay Systems is the global leader in digital client engagement for financial services, trusted by leading financial firms including BlackRock, Charles Schwab, and New York Life. Our platform empowers over 260,000 advisors and agents to compliantly scale personalized customer engagements across social media (Facebook, LinkedIn, X, Instagram), websites, text, and voice. 
In June 2024,  (NYSE: YEXT)! The acquisition combines Yext’s industry-leading digital presence management platform with Hearsay Systems’ compliant engagement solutions. Now, brands will be empowered to manage all digital channels and touchpoints throughout the customer journey—from one single platform.
With globally distributed teams in North America, Europe and Asia, we are a tight-knit, dedicated team that passionately believes in our products, people, and culture.This role includes:Driving development and improvement of Hearsay functionality, APIs and databases across Engineering to enable various teams’ success.Owning large parts of critical codebases and becoming a domain expert for your team.Working with engineers, product owners, and UI/UX designers to consistently deliver updates and improvements in a continuous release cadence.Thoughtfully scaling systems to respond quickly to sustained usage growth.Maximizing the value delivered by driving best practices across our technology and team processesOpportunities to travel a few times a year to meet with coworkers in various locations in North America.You have:4+ years of software development experience with big data processing systems or online services.Extensive experience working across the technical stack, developing modern web apps, and building systems that scale.Familiar with AWS and its key services or deep understanding of equivalent industry toolsAdvanced proficiency in at least one programming language (JavaScript, Python, Kotlin, etc)Dedication toward building stable, reliable, and resilient softwareOpenness to diverse perspectives and collaboration with varied approaches.Confidence in sharing your knowledge in group settings and participating in healthy debate.Ability to handle open ended problems and ambiguityTypical tasks and responsibilities:Commit code for a Python based web application using Django, Javascript, React, and other web related technologiesParticipate in your team's on-call rotation and carry out tasks if alertedImplement a new feature with accompanying unit, integration, and end to end testing to validate functionalityDebug an issue across a wide range of AWS tooling, including EKS, EC2, S3, SQS, EventBridge, DynamoDb to own and solve problems end to endReview code in GitHub or pair program in a Slack Huddle to upskill team members and maintain quality standardsJoin Zoom calls for various agile ceremonies such as sprint plannings, backlog refinements, board replenishments or similar to incrementally deliver solutions in fixed intervals.What we can offer you:A brand new team with cutting-edge technologiesHybrid working modelExtra paid time offStock optionsPrivate health insuranceIn-office food & beverages - including lunchTraining budgetMobile subscription coverageHome office budgetIn the case of non-EU citizens, You should have a Permanent Residence Card or Residence Card for Third-country National Family Member of EEA National, as we cannot support the visa process.
Our commitment to diversity and inclusion: Hearsay values and welcomes diversity in all forms. We are committed to equal employment opportunities regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We encourage all qualified individuals to apply. If you need assistance, or a reasonable accommodation during the application and interview process, please contact us at: accommodations@hearsaycorp.com.  
I hereby acknowledge that my personal data included in my application will be processed for the purpose of the recruitment process under the General Data Protection Regulation as of 25 May 2018, as amended from time to time.
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