At NICE, we don’t limit our challenges. We challenge our limits. Always. We’re ambitious. We’re game changers. And we play to win. We set the highest standards and execute beyond them. And if you’re like us, we can offer you the ultimate career opportunity that will light a fire within you.

The Senior Software/FinOps Engineer is responsible for providing tools and expertise to support teams across the org in visualizing and optimizing their costs while meeting their development objectives. They also act as a key evangelist for cost optimization within the organization.


As a Senior Software/FinOps Engineer a Typical Day Might Include the Following:

Work with Software Architects to provide cross-team cost optimization governance for the Cxone R&D team Ensure strong communication, alignment, and collaboration between development teams, Product Management, Operations, and Quality Assurance Ensure that cost optimization guidelines and decisions are documented, aligned, and executed across the development organization Help create a culture of cost optimization across the board Help create visibility and reporting around cost-optimization initiatives Willing to learn new tools and languages regularly Ensures cost effective design of new services while fostering a culture of continuous cost-optimization Ensure that the NICE non-functional requirements standards are followed to ensure proper security, cost optimization, and high availability standards. Foster strong teamwork environment and create passion and energy across teams. Work with product management team to define cost optimization requirements Represents self and department with professionalism and competence. Follow the company Code of Ethics and NICE policies and procedures at all times.

To Land This Gig You'll Need:

BS in Computer Science, or equivalent work experience 5+ years of software development experience Experience working in systems with a focus on non-functional requirements such as performance, scalability, and cost Understanding of micro service architecture and principles Working Knowledge of CI/CD Experience with AWS services and cost-optimization methods and tools Excellent problem solving abilities. Excellent decision-making skills. Working Knowledge of design patterns. Working Knowledge of Agile development processes Strong communication skills Strong quality orientation Must possess strong organizational and time management skills.

Bonus Experience:

MS in Computer Science 1+ years of technical leadership Experience as a technical or team lead or equivalent experience. Experience with telecommunications/telephony Experience with call centers

ABOUT NICE CXone: NICE CXone makes it easy and affordable for organizations around the globe to provide exceptional customer experiences while meeting key business metrics. NICE CXone provides the world’s #1 cloud customer experience platform, combining best-in-class Omnichannel Routing, Workforce Optimization, Analytics, Automation and Artificial Intelligence on an Open Cloud Foundation. NICE inContact is a part of NICE (Nasdaq: NICE), the worldwide leading provider of both cloud and on-premises enterprise software solutions.  

 

 

Success

Communication, technical collaboration, ownership, assert + humble 
data streaming, microservices (AWS) 

 

About NICE

NICE Ltd. (NASDAQ: NICE) software products are used by 25,000+ global businesses, including 85 of the Fortune 100 corporations, to deliver extraordinary customer experiences, fight financial crime and ensure public safety. Every day, NICE software manages more than 120 million customer interactions and monitors 3+ billion financial transactions.

Known as an innovation powerhouse that excels in AI, cloud and digital, NICE is consistently recognized as the market leader in its domains, with over 8,500 employees across 30+ countries.

NICE is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, age, sex, marital status, ancestry, neurotype, physical or mental disability, veteran status, gender identity, sexual orientation or any other category protected by law.