**Work Place Flexibility:** Hybrid **Legal Entity:** Entergy Services, LLC ***** This role will be filled as Solution Architect, Sr ***** *****This is a hybrid position, in the office 3 days a week. The preferred location is The Woodlands, TX. but New Orleans, LA may be considered**** **Job Summary/Purpose:** This position focuses on Middleware Application Management and is responsible for supporting leadership, providing Project and operational support for a defined set of Entergy applications in Middleware area supporting all Business Units. The primary focus of this role will be to support Projects and Operations in Entergy’s Tibco environments & Tibco products – TIBCO EMS, Business Works, Business Works CE, Business Events, Mashery, Tibco ActiveSpaces, Container environments and Tibco applications. This role is responsible to ensure this set of applications meets stated SLAs with emphasis on continuous process improvements. This role will work closely with support teams, external vendors and the relevant project teams to manage all issues related to the applications in the environment. This roll will act as the liaison between the application end users, business users, Project team, Support team and IT SDM. **Job Duties/Responsibilities** + Support SDM in providing customer-centric IT; reliable, predictable, cost-effective, and secure service to the customers. + Oversight of Operations support and vendor support in the implementation of new releases, upgrades, Patches, or enhancements. Provide leadership to the support teams (Entergy & Partner) and prioritize the work for the team. + Execute the Release & Deployment Management processes. Coordinate with Program Managers and Project managers in the implementation of projects to ensure seamless transition into production environment. Plan and execute Service Introduction and knowledge transfer from project teams to Operations team. + Ensure compliance with all project deployment methodologies, internal standards (e.g., Security, Enterprise Architecture (EA)), operational guidelines & best practices in support of IT's strategy and organizational objectives, and in compliance with Entergy's policies and procedures. + Requires a solid understanding of Middleware technologies (Tibco, Tibco MFT, EMS, BW, BWCE, BE, Tibco Mashery/API management). Together with support from Entergy's SDM & Enterprise Architects, responsible for creating a fully integrated, effective integration solution. + An active thought partner, with the EA and Service Deliver Managers to help shape the technology demand among the business unit. + Assist in the creation of design guidelines for software and hardware integration, performance, reliability, operational, and security designs. + Create the integration points of new business solution with legacy systems to satisfy client's requirements. + Work with BA, PM, and QA teams to review test strategies and requirements traceability. + Ensure business and functional requirements are maintained throughout the project SDLC process. **Minimum Requirements:** + **Solution Architect, Sr:** Bachelor's degree in a related field and 7+ years of experience working in project implementations and operations support is required, OR in lieu of a Bachelor's degree 9 + years of experience working with production applications is required. + Advanced degree is a plus. **Minimum knowledge, skills, and abilities required of the position** + Knowledge and experience with Tibco suite of products (EMS, APIX, Mashery, MFT, BW, BWCE, ActiveSpaces, BE). + Experience managing application support and maintenance functions in an organization or outsourced environment. + Ability to leverage and mentor others through technical team leadership. + Strong analytical and problem-solving skills. + Strong written and verbal communication skills. + Customer centric approach and strong data analytical ability. **Any certificates, licenses, etc. required of the position** Technology certifications are a plus \#LI-TR1 \#LI-HYBRID **Primary Location:** **Texas** **-** **The Woodlands Texas : The Woodlands || Louisiana : New Orleans** **Job Function** **:** **Information Technology** **FLSA Status** **:** **Professional** **Relocation Option:** **Level II** **Union description/code** **:** **NON BARGAINING UNIT** **Number of Openings** **:** **1** **Req ID:** **117391** **Travel Percentage** **:** **Up to 25%** An Equal Opportunity Employer, Minority/Female/Disability/Vets. Please clickhere (https://jobs.entergy.com/content/EEO/?locale=en\_US) to view the EEO page, or see statements below. **EEO Statement:** The Entergy System of Companies provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, gender, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, marital status, amnesty, or status as a protected veteran in accordance with applicable federal, state and local laws. The Entergy System of Companies complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment including, but not limited to, recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. The Entergy System of Companies expressly prohibits any form of unlawful employee harassment based on race, color, religion, sex, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. Improper interference with the ability of the Entergy System of Company employees to perform their expected job duties is absolutely not tolerated. **Accessibility:** Entergy provides reasonable accommodations for online applicants. Requests for a reasonable accommodation may be made orally or in writing by an applicant, employee, or third party on his or her behalf. If you are an individual with a disability and you are in need of an accommodation for the recruiting process please click **here (humanr@entergy.com?subject=Accessibility)** and provide your name, contact number, the accommodation requested and the requisition number that you are requesting the accommodation for. Employee Services will contact you regarding your request. **Additional Responsibilities:** As a provider of essential services, Entergy expects its employees to be available to work additional hours, to work in alternate locations, and/or to perform additional duties in connection with storms, outages, emergencies, or other situations as deemed necessary by the company. Exempt employees may not be paid overtime associated with such duties. **Entergy Pay Transparency Policy Statement:** The Entergy System of Companies (the Company) will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the Company’s legal duty to furnish information. 41 CFR 60-1.35(c). **Equal Opportunity (https://www.dol.gov/agencies/ofccp/manual/fccm/2l-equal-opportunity-clauses-and-other-requirements/2l00-equal-opportunity)** and **Pay Transparency (https://www.dol.gov/sites/dolgov/files/OFCCP/pdf/pay-transp\_%20English\_formattedESQA508c.pdf)** . **Pay Transparency Notice:** Pay Transparency Nondiscrimination Provision (dol.gov) (https://www.dol.gov/sites/dolgov/files/ofccp/pdf/pay-transp\_%20English\_formattedESQA508c.pdf) The non-confidential portions of the affirmative action program for individuals with disabilities and protected veterans shall be available for inspection upon request by any employee or applicant for employment. Please contact HRCompliance@entergy.com to schedule a time to review the affirmative action plan during regular office hours. **WORKING CONDITIONS:** As a provider of essential services, Entergy expects its employees to be available to work additional hours, to work in alternate locations, and/or to perform additional duties in connection with storms, outages, emergencies, or other situations as deemed necessary by the company. Exempt employees may not be paid overtime associated with such duties. **Job Segment:** Solution Architect, Developer, Information Technology, IT Architecture, Testing, Technology