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Job Description Summary:

The Senior Solutions Advisor will provide advanced technical support in the field for IBM OMEGAMONs portfolio in specific OMEGAMON Monitor for Networks on z/OS. Serves as the lab advocate to ensure the customer’s expectations are set correctly related to technical issues on the software. Assists sales in presenting and demonstrating these products and/or solutions to customers and support/drive POCs and POTs as well as providing deployment support and education as needed. The Advisor will represent the customers’ needs to the development team to ensure development roadmaps support clients’ needs.

Essential Duties and Responsibilities:

Advanced technical knowledge of Rocket-developed IBM OMEGAMON solutionsAdvanced z/OS Network experience with, configuration, usage and problem analysis of TCP/IP and VTAM networksSet up, configuration and usage of the OMEGAMON Monitor for Networks on z/OS productProven track record of partnering well across multiple functions and disciplinesUnderstand and articulate complex business problem(s) customers are trying to solve for, to identify the right technology to bring forward to the customerPresent and deliver highly technical product trainingInteract with lab and product support to research and respond to detailed questions from prospective and current customersDeliver proof of concept and proof of technologies to customersEnsure that clients’ needs have been met and that product/solution is fully functioning according to specificationsShare customer feedback to product management in a variety of customer environmentsIdentify opportunities for additional customer technology enhancements through understanding of mainframe solutionsDeliver services that allow for successful proof of concept and post-sales deployment of OMEGAMON portfolioGuide client in the set-up and configuration of OMEGAMON mainframe solutions and train customers in administration and use of those productsConvey technical details to technical and non-technical audiencesAct as the product expert for all audience levels with customers and within the labEagerness to expand solution coverage across brandsManage multiple projects simultaneously from start to finishHandle objectives professionally, answers questions quickly and coherently, deals with challenges assertively and persuasivelyMentors entry-level Solution Advisor team members

Required Qualifications:

8+ years of relevant experienceAdvanced technical knowledge in one or more of the following areas:OMEGAMON installs, configuration, maintenance, usage, concepts of z/OS and subsystemsIBM zSystems Networks solutionsIBM zSystems subsystems and middlewarePrevious technical software sales experience preferredProven critical thinking, analytical and troubleshooting skillsStrong interpersonal, relationship management, and communications skillsTime management skillsSelf-motivated, and disciplined to work remotely with limited supervisionStrong work ethic and committed to client’s successSolid communication skills required to keep all internal stakeholders updated on the progress of each opportunityConfident and dynamic speakerAttendance at conferences and customer events to promote the technology may be required

Preferred Qualifications:

Education:

Bachelor’s degree in Computer Science, Information Technology or equivalent work experience in the IT industry.

Travel Requirements:

Travel can be up to 60%

Information Security:

Information security is everyone’s responsibility.  A fundamental principle of information security at Rocket Software is that all individuals in the organization have a responsibility for the security and protection of company information and IT Resources over which they have control, according to their role.

Diversity, Inclusion & Equity:

At Rocket we are committed to an inclusive workplace environment, where every Rocketeer can thrive by bringing their full selves to work. Being a Rocketeer means you are part of our movement to continually drive inclusivity, diversity and equity in our workforce.

The base salary range for this role is $108,805.00 - $136,006.00 /year. Exact compensation may vary based on skills, experience, and location.

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What Rocket Software can offer you in USA:

Extensive paid time off programs (paid holidays, sick, and unlimited vacation time)Healthcare coverage options to fit you (and your family’s) needsRetirement savings, with matching contributions by Rocket SoftwareLife and disability coverageLeadership and skills training opportunitiesTwo paid work days for off-site training

EOE M/F/Vet/Disability.  Rocket Software Inc. is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. Rocket Software Inc. is also committed to compliance with all fair employment practices regarding citizenship and immigration status.

Rocket is committed to working with and providing reasonable accommodation to individuals with physical and mental disabilities.  If you need special assistance or an accommodation while seeking employment, please call: 781-577-4321 or send an email to people@rocketsoftware.com.  We will make a determination on your request for reasonable accommodation on a case-by-case basis.

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If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!