What You’ll Do
As Cisco account Solutions Engineer you will be running all of the technical interactions between Cisco and a small set of its important global and national FSI customers. This involves day to day interactions with the customers, account team, partners and coordinating a team of Solutions Engineers and Account Executives.
You'll build upon the existing relationship that we have with these customers, to help grow our reputation, our brand and our business. You will be seen by the customer as a trusted advisor and as their gateway to the technical heart of Cisco!
You will lead strategic solution engagements and defining in all engagements business value to the customers from deploying and operating Cisco technology in their businesses.
You will provide an architectural perspective across the entire Cisco product portfolio and you will rely on your experience for specific opportunities.
As a Solutions Engineer you’ll participate in the creation of an overall account plan, based on intelligence about wallet share, stakeholder map and by using various business architecture tools and methodologies. You’ll proactively find opportunities through customer meetings, seminars, and education. As a Solutions Engineer you will be equally coordinating key activities such as proof of value, proof of concept or pilot projects.
Who You’ll Work With
Solutions Engineers at Cisco are customer-focused technical sales professionals who provide high level technical support and guidance to the customer. You’ll collaborate with the different Account Managers and Client Executives to recommend and develop appropriate solutions. You will also work closely with partners, other internal peers such as architecture teams, to translate business requirements into a technology roadmap, identify and illustrate business, market and technology trends to discover and drive future opportunities.
As a Cisco Solutions Engineer you will be part of a dynamic and creative team of technology influencers. Industry leading development programs ensure you will become and remain a technical authority who is entrusted to guide and educate our customers towards building technical solutions that drive innovation within their companies.
Who You Are
You are passionate about doing the right thing: for the customers, for your team, and for the company.
The Solutions Engineer needs to have a proven background in Cisco networking solutions (LAN/WiFi/SD-WAN) and in at least one of our key technical pillars: Cloud/AI, Collaboration, or Security.
The Solutions Engineer should have FSI industry knowledge and 10+ years of technology experience in technical selling, explaining benefits to customers and designing solutions and products to meet specific customer needs. In additional to technological proficiency and the ability for accelerated learning, the Solutions Engineer needs to have social, presentation, interpersonal and problem-solving skills that evoke passion and confidence.
Mandatory skills & abilities:
Pre-sales experience is required, working on large and complex opportunities. CCNP, CCDP or similar vendor certification. A good multi-domain knowledge. Enterprise Networking experience as a must. Expertise on one or more of the following areas required: Security, Cloud/AI, Collaboration. Experience and understanding in the area of Digital and Service Strategy in Enterprise business. Strong analytical skills: ability to assess a problem and resolve with an effective course of action. You have working knowledge of service design principles and frameworks such as ITIL. You have highly developed planning skills and solid relationship building skills. Excellent written and verbal communication, listening, and strong presentation skills in English and German. You are comfortable working in a diverse global team, directly with customers and also with our partner community. This role is to be based in Switzerland.Preferred skills & abilities:
CCIE, CCDE or similar vendor certification. Proficiency in French, or Italian, or any other language is appreciated. Typically requires BS/BA or equivalent.#WeAreCisco
#WeAreCisco where every individual brings their unique skills and perspectives together to pursue our purpose of powering an inclusive future for all.
Our passion is connection—we celebrate our employees’ diverse set of backgrounds and focus on unlocking potential. Cisconians often experience one company, many careers where learning and development are encouraged and supported at every stage. Our technology, tools, and culture pioneered hybrid work trends, allowing all to not only give their best, but be their best.
We understand our outstanding opportunity to bring communities together and at the heart of that is our people. One-third of Cisconians collaborate in our 30 employee resource organizations, called Inclusive Communities, to connect, foster belonging, learn to be informed allies, and make a difference. Dedicated paid time off to volunteer—80 hours each year—allows us to give back to causes we are passionate about, and nearly 86% do!
Our purpose, driven by our people, is what makes us the worldwide leader in technology that powers the internet. Helping our customers reimagine their applications, secure their enterprise, transform their infrastructure, and meet their sustainability goals is what we do best. We ensure that every step we take is a step towards a more inclusive future for all. Take your next step and be you, with us!