Description

Come join a winning team! Here at Imprivata, you’ll see a dedicated group of professionals who care about improving our customers organizations. Our team thrives on collaboration and sharing ideas, whether in a cross-functional meeting or at one of our virtual team-building events.  

While we're diverse in our backgrounds and skills, we have much in common. A passion for our mission. A strong sense of integrity. A belief that we're making a positive impact and a commitment to having fun. 

We are seeking a Senior Solutions Engineer (M/W/D) to join our team. This is a Remote opportunity based out of Germany. 

Job Summary 

The Senior Solutions Engineer (SSE) is part of the Imprivata Solutions Engineering organization and operates as a highly skilled technical resource who is involved in all aspects of the sales cycle. This position is assigned a territory and works directly with Imprivata’s Sales Representatives and Channel Partners to understand prospective and existing customers’ technical and end user workflow requirements for new and add-on sales opportunities. The Senior Solutions Engineer demonstrates the appropriate Imprivata product features and workflows in the form of customized product demonstrations and proof-of-concept (POC) evaluations. The Senior Solutions Engineer also educates customers on Imprivata’s professional and managed services offerings and develops statements of work (SOWs), when needed, for services engagements. This position works out of their home office and is expected to travel throughout their assigned region to provide the necessary pre-sales technical support to close new opportunities in an efficient and effective manner.

Duties and Responsibilities

Conduct pre-meeting discovery interviews with customer stakeholders to understand key technology, business and end user workflow requirementsDevelop and present appropriate Imprivata solutions and implementation best practices in the form of customized presentations and demonstrationsArticulate business value of solution capabilities to C-level as well as technical audiencesDevelop proposals and key success criteria for proof-of-concept (PoC) evaluationsDeliver and manage proof-of-concept (PoC) evaluationsDevelop estimates, proposals and statements of work for professional and managed services engagementsMaintain proficiency with assigned Imprivata solutions as they evolveIn collaboration with assigned Imprivata Sales Representatives, achieve strategic company objectives and territory revenue goalsProvide key enablement services to channel partners and assist them in selling and supporting Imprivata’s products and servicesProvide tradeshow and demonstration support for marketing eventsResearch, compose, and deliver responses to RFI/RFPs and security questionnairesTransition accounts post sale to Imprivata’s Professional and Managed Services teamsTravel up to 50% in the assigned territoryOther duties as assigned and required

Required Qualifications

Bachelor’s degree in engineering or in a related technical discipline7+ years relevant solutions engineering, consulting, or system integration experience with one or more vendors or Value-Added Resellers (VARs) in the healthcare IT or cybersecurity industriesExcellent verbal and written communication skills are essentialExperience staging and delivering technical demonstrations and proof-of-concept (PoC) evaluationsExperience supporting multiple sales/account teamsExperience discussing, scoping, and estimating professional and managed servicesExperience selling within healthcare is strongly desiredAbility to work independently and collaboratively in a team environmentAbility to effectively engage with audiences via web conferencing facilities such as Zoom, Teams, and WebEx is essentialResidence within an hour’s commute to an airport, servicing major commercial airlines, is highly preferred

Expertise in a broad range of applications and technologies including, but not limited to:

Microsoft Windows, Apple MacOS and Linux-based thin client operating systemsDirectory services and protocols such as Active Directory, Azure/Entra ID, LDAP, HTTP, SAML and ODICApplication/software virtualization technologies such as Microsoft Remote Desktop Services, VMware Workstation and Horizon View, Azure Virtual DesktopsIdentity management, multi-factor authentication (MFA) and single sign-on (SSO) technologiesEnterprise and SaaS-based software security technologiesComputing resources via cloud environments such as Amazon Web Services, Microsoft Azure, and Google Cloud PlatformNetworking and protocols such as TCP/IP, UDP, SMTP and DNSCloud security and shadow IT monitoringExperience with frameworks such as MTIRE and/or NISTCISSP or other relevant cyber-security and/or cloud security certificationsEnterprise architectureServer and endpoint securityVendor onboarding and managementMicrosoft Remote Desktop Services administrationSQL and SQL ProceduresAPI Basics and SPMLIIS (Internet Information Services)User and Role-based management and provisioningFamiliarity with IT audit functions, regulatory frameworks At Imprivata, we have a top-notch work environment, developmental opportunities, a competitive total rewards package, and the desire to have fun. If you have the skills and qualifications as we have described above, we want to hear from you!   Imprivata provides equal employment opportunities, regardless of race, religion, age, sex, national origin, disability status, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.  #LI-Remote #LI-SF1