Our Purpose

Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.

Title and Summary

Senior Specialist, Product Management-Technical

Overview
•\tWithin Mastercard's Transfer Solutions, the Cross-Border Services Product Manager-Technical team defines initiatives, elaborates features and manages the development and delivery of the capabilities supporting the Product team roadmap and ensures competitive differentiation and alignment with key Mastercard priorities.
•\tAs a product owner and PM-T, this position works with cross-functional global stakeholders (Product Strategy, O&T/Technology teams, Service and Network Management) - both internal and external - to define the specifications of the cross-border products capabilities
•\tThe Product Platform team is part of the PM-T guild.

Role
•\tEnsure the integrity and consistency of the delivery of the Cross-Border Services vision across all assets: capabilities, support chain, rationalization and mutualization of assets, readiness for growth and re-usability by other programs.
•\tWork closely with Delivery managers, Product managers, Software engineers, User experience leads, and internal customers to define the details behind the business requirements, the specifications, the user experience, and the API strategy for the platforms building blocks.
•\tFlesh out the concepts and achieve clarity of thought about what will ultimately be built. Participate in the definition of the flows and interfaces for all channels (API, UI, Files) between all assets
•\tJoint solution design with the O&T/Technology teams in charge of developing each of the Cross-Border Services assets
•\tEnsure architecture reviews are performed across the board for alignment with MA standards and integrity + consistency of the XB Services vision. Decompose the functional and non-functional requirements into user stories, prioritize the backlog, define the acceptance criteria, accept the stories and features.
•\tProduce all the artifacts needed by our internal customers in the larger Product community.
•\tEncourage re-use of their building blocks, continuously innovate on behalf of internal and external customers.
•\tFully understand the functionality, architecture, dependencies, and runtime properties of the systems supporting the platform products, including: business requirements, use cases, UX, back office systems, technical stack, interfaces and associated data flows, dependent applications/services, runtime operations (i.e. trouble management/associated support strategies), and maintenance.
•\tEnsure replication of knowledge, share workload on initiatives, ensure mutual back-up, help the team scale, learn and expand its scope.
•\tExecute User Acceptance Test and signoff on the feature delivery.
•\tParticipate in the Cross-Border Services operational reviews, and address issues and improvements with Technology and Payment Operations

All About You
•\tLike to dive deep into the operational characteristics of the product
•\tDemonstrated ability to operate with complete independence and autonomy
•\tExperience defining and building cloud-native software products as a platform at scale
•\tProven track record of data driven decision making and applying continuous improvement methodologies across your team
•\tCan debate the product merits with business teams, architects, engineers, and designers to make the right trade-off decisions
•\tExperience in agile delivery methodologies (scrum, Kanban, etc.)
•\tCan communicate to peers with impact eloquence, and authenticity
•\tDemonstrated experience building organizational relationships, partnering with and influencing teams while commanding the respect of the individuals on the team
•\t5-8 years product development/business analysis experience
•\tExperience in FX, SWIFT or ACH systems, especially acquired within a bank is a major plus
•\tKnowledge of authorization, clearing and/or settlement systems and processes
•\tDemonstrated leadership in taking accountability, acting with a sense of urgency, and delivering plans with passion, ambition and aptitude
•\tSuperior oral and written communication, problem solving, product documentation, and product development skills
•\tCustomer focus and analytical skills

Corporate Security Responsibility

All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:

Abide by Mastercard’s security policies and practices;

Ensure the confidentiality and integrity of the information being accessed;

Report any suspected information security violation or breach, and

Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.