Purpose & Overall Relevance for the Organization: We are seeking an enthusiastic and hard-working individual to become a member of our EMC SCM Team. This diverse role will see you responsible for variety of tasks primarily managing the ECOM Operations, end-to-end from a SCM DC Operations perspective.

 

 

Key Responsibilities:

• To support and lead the ongoing eCom DC operations in UAE and cross border shipping from UAE.

• Key focusing and coordination on Last mile delivery performance across GCC region & NLE markets for eCom channel.

• Working closely with teams to ensure Global COTIF & 3DD are achieved.

• Plan and coordinate the day-to-day DC Operations tasks: inbound, pick and pack, documentation, dispatches, & Carrier Performances.

• Supporting decision making by performing analytics and creating visibility of information.

• Daily, Weekly & Monthly Operational Reviews (DOR-WOR-MOR)

• Continuously Seeking area of improvements in terms of utilization, frequency, and lead times.

• Plan and coordinate Reverse Logistics tasks, Returns to DC & maintaining zero pendency.

• Maintaining, monitoring, and reporting KPI’s to senior management.

• Day to Day Problem solving, solutions and process management between Adidas DC & Last mile logistics Carriers.

• Support to Senior DC Operation Manager with other Projects and DC activities.

• To maintain zero-order backlogs, DC capacity planning, last mile commercials, and eCom related SCM operations from a end-to-end perspective • Manage and monitor to ensure Inventory synchronization across B2C channels (SAP x WMS)

• Day-to-Day monitoring of inventory sync dashboard to ensure zero NIL Picks / Cancellations due to shortages.

• Managing carrier’s invoices, monthly finance provisioning, L01 yearly budgeting & exercising RFC Vs Actuals.

 

KPI’s: • Global COTIF • 3DD • DC & Last mile SLA • Bridging Tech Architectural gaps • Inventory Synchronization • Process enhancements & efficiencies • Managing Cancellations / NIL Picks

 

Key Relationships: • eCom Post order Ops • 3PL Partner • Last mile carriers • Platform Operations • Consumer Experience • Customer Service B2C • Finance • Inventory Controller

 

Knowledge, Skills and Abilities:

• Strong knowledge and understanding of B2C business

• Strong communication skills • Team Player with high level of collaboration

• Excellent knowledge of Supply Chain and/or Logistics • A high level of problem-solving ability

• Superior attention to detail and accuracy

• Proven ability to develop long lasting relationships with internal and external stakeholders

• Ability to contribute to a high-performance team environment where efficiency is measured

• Experience in working under pressure to meet deadlines and conflicting priorities

• Strong Microsoft Office skills are essential.

• Strong ERP/SAP knowledge are essential

• Team player with high planning, organizing and reporting abilities.

• Ability to manage and collaborate with internal and external stakeholders

 

Requisite Education and Experience / Minimum Qualifications:

• University degree in Business and administration, Supply Chain or Logistics.

• Minimum 2-3 years of overall work experience in ecommerce / digital business & supply chain or Logistics