Emerson’s 130+ years of history have been filled with achievements and challenges that have driven innovative thinking and bold transformations, molding us into the company we are today. By joining us as a Senior Specialist Order Execution, you will be responsible for providing an outstanding customer care experience as Emerson’s frontline representative. You will support continuous improvement projects to ensure Emerson continues to meet and exceed customers’ expectations.

In this capacity, you will ensure and maintain a high level of customer service by taking ownership of customer inquiries and handling orders from receipt to the closure of sales. This gives you a very vital role in helping drive growth platforms and supports operational pillars while striving for long-term value creation.

If this sounds like a perfect fit for you, apply now and join our team in Mandaluyong City, Philippines! 

In This Role, Your Responsibilities Will Be: 

Receive orders from different customers in Asia and check them for completeness. Enter data or order items in Business Systems and coordinate with the factory for product manufacturing. Monitor the order and ensure the goods will be delivered to the customer on-time. Answer order-related queries from customer via email, chat, or call.

For this role, you will need:

Bachelor’s degree of any 4-year course. At least 2.5 years of working experience in order management or similar support/functions. General knowledge of quote to cash process.

Who you are: 

You have a strong drive for results and exhibit passion and enthusiasm to get things done. With excellent analytical and quantitative skills, you can efficiently carry out tasks independently and generate accurate, high-quality reports. You are proactive and highly innovative in approaching problem-solving efficiently. With good communication skills, you can proficiently communicate ideas and influence both internal and external customers. You're interpersonally savvy and able to collaborate and efficiently work with people at any level.

Our Offer to You:

Make a difference with the work you do.

By joining Emerson, you will be given the opportunity to make a difference with the relevant and critical work you do in supporting long-term value creation for Emerson's business platforms and business units.

At Emerson, we are innovators and problem-solvers, focused on a common purpose: leaving our world in a better place than we found it. We are committed to creating a global workplace that supports diversity and embraces inclusion. We attract, develop, and retain exceptional people in an inclusive environment where all employees can reach their greatest potential.

We are committed to the ongoing development of our employees because we know that it’s critical to the success of our company as a truly global entity. Our training programs and initiatives focus on end-to-end development, from onboarding through senior leadership. We provide a wide range of development opportunities, including face-to-face and virtual training, mentorship and coaching, project management, and on-the-job training.

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