Mandaluyong, PHL
5 days ago
Senior Specialist Order Execution
Emerson’s 130+ years of history have been filled with achievements and challenges that have driven innovative thinking and bold transformations, molding us into the company we are today. By joining us as a **Senior Specialist Order Execution** , you will be responsible for providing an outstanding customer care experience as Emerson’s frontline representative. You will support continuous improvement projects to ensure Emerson continues to meet and exceed customers’ expectations. In this capacity, you will ensure and maintain a high level of customer service by taking ownership of customer inquiries and handling orders from receipt to the closure of sales. This gives you a very vital role in helping drive growth platforms and supports operational pillars while striving for long-term value creation. If this sounds like a perfect fit for you, apply now and join our team in Mandaluyong City, Philippines! **In This Role, Your Responsibilities Will Be:** + Receive orders from different customers in Asia and check them for completeness. + Enter data or order items in Business Systems and coordinate with the factory for product manufacturing. + Monitor the order and ensure the goods will be delivered to the customer on-time. + Answer order-related queries from customer via email, chat, or call. **For this role, you will need:** + Bachelor’s degree of any 4-year course. + At least 2.5 years of working experience in order management or similar support/functions. + General knowledge of quote to cash process. **Who you are:** You have a strong drive for results and exhibit passion and enthusiasm to get things done. With excellent analytical and quantitative skills, you can efficiently carry out tasks independently and generate accurate, high-quality reports. You are proactive and highly innovative in approaching problem-solving efficiently. With good communication skills, you can proficiently communicate ideas and influence both internal and external customers. You're interpersonally savvy and able to collaborate and efficiently work with people at any level. **Our Offer to You:** **_Make a difference with the work you do._** By joining Emerson, you will be given the opportunity to make a difference with the relevant and critical work you do in supporting long-term value creation for Emerson's business platforms and business units. At Emerson, we are innovators and problem-solvers, focused on a common purpose: leaving our world in a better place than we found it. We are committed to creating a global workplace that supports diversity and embraces inclusion. We attract, develop, and retain exceptional people in an inclusive environment where all employees can reach their greatest potential. We are committed to the ongoing development of our employees because we know that it’s critical to the success of our company as a truly global entity. Our training programs and initiatives focus on end-to-end development, from onboarding through senior leadership. We provide a wide range of development opportunities, including face-to-face and virtual training, mentorship and coaching, project management, and on-the-job training. \#LI-Hybrid **WHY EMERSON** **Our Commitment to Our People** At Emerson, we are motivated by a spirit of collaboration that helps our diverse, multicultural teams across the world drive innovation that makes the world healthier, safer, smarter, and more sustainable. And we want you to join us in our bold aspiration. We have built an engaged community of inquisitive, dedicated people who thrive knowing they are welcomed, trusted, celebrated, and empowered to solve the world’s most complex problems — for our customers, our communities, and the planet. You’ll contribute to this vital work while further developing your skills through our award-winning employee development programs. We are a proud corporate citizen in every city where we operate and are committed to our people, our communities, and the world at large. We take this responsibility seriously and strive to make a positive impact through every endeavor. At Emerson, you’ll see firsthand that our people are at the center of everything we do. So, let’s go. Let’s think differently. Learn, collaborate, and grow. Seek opportunity. Push boundaries. Be empowered to make things better. Speed up to break through. Let’s go, together. **Accessibility Assistance or Accommodation** If you have a disability and are having difficulty accessing or using this website to apply for a position, please contact: idisability.administrator@emerson.com . **ABOUT EMERSON** Emerson is a global leader in automation technology and software. Through our deep domain expertise and legacy of flawless execution, Emerson helps customers in critical industries like life sciences, energy, power and renewables, chemical and advanced factory automation operate more sustainably while improving productivity, energy security and reliability. With global operations and a comprehensive portfolio of software and technology, we are helping companies implement digital transformation to measurably improve their operations, conserve valuable resources and enhance their safety. We offer equitable opportunities, celebrate diversity, and embrace challenges with confidence that, together, we can make an impact across a broad spectrum of countries and industries. Whether you’re an established professional looking for a career change, an undergraduate student exploring possibilities, or a recent graduate with an advanced degree, you’ll find your chance to make a difference with Emerson. Join our team – let’s go! **No calls or agencies please.** **Requisition ID** : 25014772 Emerson is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, race, color, religion, national origin, age, marital status, political affiliation, sexual orientation, gender identity, genetic information, disability or protected veteran status. We are committed to providing a workplace free of any discrimination or harassment.
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