About the Team

At DoorDash, we believe that our Merchants are the driving force behind our Commerce Platform. Our Partner Integrations team is dedicated to their success, working to build cutting-edge technology services that empower merchants to grow their businesses seamlessly through their first and third party online ordering channels. With our Commerce Platform, we manage store, menu, order, and delivery fulfillment data in real-time, serving hundreds of integrators and powering thousands of merchants. As DoorDash expands its scale and breadth of integrated delivery offerings, particularly via our first party Commerce Platform channels like Drive, we are seeking talented individuals to join us in our mission to empower local merchants via technology solutions.

About the Role

DoorDash is looking for a Senior Specialist who will manage and optimize integrations with third-party point-of-sale systems, aggregators, and directly integrated merchants that power our Drive fulfillment platform. Externally, you’ll serve as the Technical Account Manager representing Integrations at DoorDash. Internally, you’ll strategize with our cross-functional DoorDash teams to build & operate world-class integrations and processes to support integrated merchants at scale. This will include technical project management, go-to-market initiatives, data analysis, issue triaging, client relationship management, and process improvements. You will report into a Senior Manager on our Partner Integrations team. This team is a part of DoorDash’s Merchant Strategy & Operations organization.

You’re excited about this opportunity because you will… Own the success of our restaurant integrations by driving initiatives across technical teams, third party partners, and internal business stakeholders Identify, resolve, and escalate day-to-day integration-related issues Serve as the voice of DoorDash in managing external relationships with our point-of-sale partners, leading implementation and process improvement Partner with product, engineering, and growth operations to discover & drive opportunities for improvement that come from data analysis and merchant insights You’ll help define the integrations roadmap in collaboration with other product and operations owners We’re excited about you because… You’re a problem solver - You like being presented with difficult problems, getting into the weeds to triage for root cause, & coming up with a plan. You’re a relationship-builder – You can influence and motivate people at all levels across a variety of job functions, both internally & externally.  You are detail-oriented  – You are process driven & highly organized, with a passion for capturing all details in a way that is understandable to both business and tech. You’re a project manager - You have strong project & program management skills with a demonstrated ability to manage numerous engagements at once. You are analytical – You are able to interpret complex data and synthesize it into business insights that drive product prioritization. Qualifications 2+ years of experience leading technology integrations / implementation with partners Bachelors degree or higher  Demonstrated technical knowledge of integrations, APIs and, webhooks Proven track record of leading initiatives, working cross-functionally to achieve goals, and succeeding in a team environment Hands-on working SQL experience to troubleshoot and self-serve Excellent written and verbal communication skills Bachelor’s degree required

Applications for this position are accepted on an ongoing basis

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