Overview: Cvent is a leading meetings, events, and hospitality technology provider with more than 4,800 employees and ~22,000 customers worldwide, including 53% of the Fortune 500. Founded in 1999, Cvent delivers a comprehensive event marketing and management platform for marketers and event professionals and offers software solutions to hotels, special event venues and destinations to help them grow their group/MICE and corporate travel business. Our technology brings millions of people together at events around the world. In short, we’re transforming the meetings and events industry through innovative technology that powers the human connection. The DNA of Cvent is our people, and our culture has an emphasis on fostering intrapreneurship – a system that encourages Cventers to think and act like individual entrepreneurs and empowers them to take action, embrace risk, and make decisions as if they had founded the company themselves. At Cvent, we value the diverse perspectives that each individual brings. Whether working with a team of colleagues or with clients, we ensure that we foster a culture that celebrates differences and builds on shared connections. About the role: Site Reliability is about combining development and operations knowledge and skills to help make the organization better. Whether you have a development background and are interested in learning more about operations or are a DevOps/Systems Engineer who is interested in developing internal tools – Cvent SRE can benefit from your skillsets. Ultimately, we are looking for passionate people who love learning and technology. BS, MS in Computer Science OR related technical degree required. We are responsible for ensuring that our platform is stable and healthy. We break down barriers by fostering developer ownership and empowering developers. We support them by building creative and robust solutions to operations problems. We use our background as generalists to work closely with product development teams from the early stages of design all the way through identifying and resolving production issues. We see the big picture. We help create and enforce standards while facilitating an agile and learning culture. We use SRE principals such as blameless postmortems and operational load caps to ensure we’re constantly improving our knowledge and maintaining a good quality of life. Overall, we’re passionate about automation, learning and participating in dynamic day to day work. In This Role, You Will: As a Site Reliability Engineer, you'll use your advanced development and operations knowledge to identify and prioritize issues. Find universal solutions to common problems and mentor and support junior staff. Additionally, you will: • Enlighten, Enable and Empower a fast-growing set of multi-disciplinary teams, across multiple applications and locations. • Tackle complex development, automation and business process problems. • Champion Cvent standards and best practices. • Ensure the scalability, performance, and resilience of our suite of products. • Work with the development and product team of a new application to establish the right monitoring and alerting strategy. • Develop build, test and deployment automation that seamlessly targets multiple on-premises and AWS regions. • Help a dev team working on a legacy code base to realize zero-down-time deployments. • Give back by working on and contributing to Open Source projects • Automate all the things! Here's What You Need: • 4-7 years of experience with exposure on SDLC methodologies (preferably Agile software development methodology). • Scripting languages like Ruby, Groovy, Bash, PowerShell, or Python. • Exposure to managing AWS services / operational knowledge of managing applications in AWS • Experience with configuration management tools such as Chef, Puppet, Ansible or equivalent • Hands-on experience with Windows and Linux/Unix Administration • Working with APM, monitoring, and logging tools (New Relic, DataDog, Splunk) • Good understanding of containerization concepts - docker, ECS, EKS, Kubernetes • Experience managing 3 tier application stacks • Experience with build tools such as Jenkins • Working experience with NoSQL databases such as MongoDB, couchbase, postgres etc • F5 load balancing concepts • Understanding of basic networking concepts • Experience with package managers