SRE and Operations Engineer –  as a part of Ipsos’s SRE team is responsible for providing

automated processes related to building and deploying software in GCP/AWS/Azure and managed hosting,

developing scripts/software necessary for all activities done by the SRE team;

3.2 Main activities

§ Handle operations related to monitoring/alerting of SLA-critical production platforms, resolving issues and

manual intervention (close cooperation with software development and Ipsos Dev teams);

§ Ensure the functioning of applications for projects throughout the organization;

§ Be part of a 24/7 on-call SRE team;

§ Work as a member of a Scrum team;

§ Apply software engineer mindset and practices;

§ Maintain fully automated infrastructure as a code to integrate into a CI/CD pipeline;

§ Being involved in maintaining platforms after going live by measuring and monitoring their availability,

performance, and overall system health;

§ Offer support for production environment by monitoring availability, latency, and quality of data;

§ Resolve operational challenges and support escalation.

§ Help build Postmortems Reports with a focus on improving performance further;

§ Perform cyclical maintenance and updates of the operational landscape (software versions, patches, support

to vendor SW/HW maintenance activities, etc.).