Company:Qualcomm Incorporated

Job Area:Information Technology Group, Information Technology Group > IT Engineering

General Summary:

Qualcomm's Government Technologies (QGOV) division develops special products based on its wireless terrestrial and satellite communication technologies for the military, federal, local, and foreign governments. In this role, you will be part of a team focused on building and maintaining infrastructure and services with stability, sustainability, and security. You will work in a self-guided, cross-functional team responsible for modernizing traditional services and applications on hybrid infrastructure.  The successful candidate will have demonstrable experience at a variety of IT skill levels, from enterprise solution support and associated architecture. 

Your Guiding Principles:

Adaptability: You can quickly change gears when priorities shift. You have the flexibility to come up with alternate solutions due to evolving requirements.Automation: You understand the power of automation and concepts like “infrastructure as code”. You recognize opportunities to replace repetitive manual tasks with code.Collaboration: You share a common language with fellow engineers, understand their needs, and thrive working in a high trust collaborate culture in which people are rewarded for taking risks.Data-driven: You understand why decisions are supported by facts and not opinions.  You have experience applying logical approach to decision making.  Skilled at metric collection and using that data to drive change. Debugging: You understand debugging principles and are adept at applying them routinely and successfully.Security: You know how to layer appropriate security within solutions across the lifecycle.  You understand the security implications and consequences of any deployment.Self-Driven: You understand how to prioritize work and time allocation at a personal and team level.Stability: You know what it means to deliver a service with a high degree of reliability and are intimately familiar with how disruptions impact consumers.Sustainability: You avoid one off solutions which are challenging to support. Instead, your solutions are aligned with team goals and strategic vision.

What you have:

Proven expertise in a wide range of Operating Systems and deployment methodologies, including but not limited to MS Windows, Linux, VMware/ESX, Nutanix/AHV, AWS, Azure, and advanced on-prem cloud-like environments.Demonstrated ability to swiftly adapt to evolving technological landscapes while consistently delivering stable, reliable, and highly secure services to clients.Unwavering commitment to continuous learning, utilizing the scientific method to rigorously validate assumptions and ensure the highest standards of accuracy and innovation.

Opening is available in San Diego CA.

Applicants selected will be subject to a government security investigation and must meet eligibility requirements for access to classified information.

** Must be a U.S. citizen and have an active U.S. Government security clearance. **

Principal Duties and Responsibilities:

Exemplary communication skills to effectively network with project leads and internal teams via email and direct conversation, overcoming highly complex obstacles and resolving critical issues with precision.Advanced troubleshooting and debugging capabilities for networks, systems, and/or applications, performing comprehensive root cause analyses, and escalating issues both internally and externally as necessary.Proactive monitoring and analysis of overall availability and performance of computer operating systems and/or software applications, ensuring uninterrupted access for customers, identifying significant trends, and making high-level strategic recommendations for continuous improvement.Active participation and direction in project review sessions to communicate detailed project status and discuss intricate, high-stakes issues.Leadership as a technical expert on features or systems, assigning work to project teams, and addressing the most advanced tasks to ensure successful project completion.Identification and synthesis of technical issues that impact projects or broader systems, creating detailed documentation for discussion with relevant stakeholders (e.g., project leads, team leads).Presentation of complex system solutions and other technical information to both internal and external audiences, ensuring clarity and understanding.Direct collaboration with Business Unit Management to ensure new systems and/or applications meet rigorous user requirement specifications and operational standards.Mentorship and knowledge dissemination to team members, sharing deep subject matter expertise and the latest advancements in IT solutions.Guidance in task prioritization for team members, managing distractions, and addressing setbacks with agility and efficiency.Development of hybrid-based environments with a focus on right-sizing solutions based on thorough requirement analysis and strategic planning.Encouragement of continuous skill and knowledge development among team members, directing them to advanced and specialized resources.Expert leadership in technical discussions to ensure the most effective and innovative paths are followed to project completion.Active management of team project priorities, deadlines, and deliverables across multiple high-stakes projects.Resource identification, delegation, and review of team members' work to adapt to evolving timelines and priorities with agility.Networking with internal and external colleagues to gain valuable insights, cooperation, innovative ideas, and strategic connections.

Level of Responsibility: 

Proven ability to work independently with minimal supervision, demonstrating self-motivation and initiative.Assumes full responsibility for own work, making high-impact decisions; errors may have significant financial implications or affect projects, operations, or customer relationships, requiring cross-functional involvement to rectify.Advanced communication skills to convey complex information to diverse audiences, including those with limited subject knowledge. Role requires sophisticated negotiation, influence, cooperation, tact, and diplomacy.Significant influence over key organizational decisions, frequently consulted by senior leadership for input on critical decisions.Expert problem-solving skills, employing both deductive and inductive reasoning; multiple approaches may be necessary to resolve issues, often with incomplete information; advanced data analysis and interpretation skills are essential.High level of creativity and innovation, developing new processes, procedures, or work products within established guidelines to achieve strategic objectives.

Minimum Qualifications:

• 7+ years of IT-related work experience with a Bachelor's degree.
OR
9+ years of IT-related work experience without a Bachelor’s degree.

Physical Requirements:
• Frequently transports and installs equipment up to 20 lbs.

Applicants: Qualcomm is an equal opportunity employer. If you are an individual with a disability and need an accommodation during the application/hiring process, rest assured that Qualcomm is committed to providing an accessible process. You may e-mail disability-accomodations@qualcomm.com or call Qualcomm's toll-free number found here. Upon request, Qualcomm will provide reasonable accommodations to support individuals with disabilities to be able participate in the hiring process. Qualcomm is also committed to making our workplace accessible for individuals with disabilities. (Keep in mind that this email address is used to provide reasonable accommodations for individuals with disabilities. We will not respond here to requests for updates on applications or resume inquiries).

To all Staffing and Recruiting Agencies: Our Careers Site is only for individuals seeking a job at Qualcomm. Staffing and recruiting agencies and individuals being represented by an agency are not authorized to use this site or to submit profiles, applications or resumes, and any such submissions will be considered unsolicited. Qualcomm does not accept unsolicited resumes or applications from agencies. Please do not forward resumes to our jobs alias, Qualcomm employees or any other company location. Qualcomm is not responsible for any fees related to unsolicited resumes/applications.

EEO Employer: Qualcomm is an equal opportunity employer; all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or any other protected classification.

Qualcomm expects its employees to abide by all applicable policies and procedures, including but not limited to security and other requirements regarding protection of Company confidential information and other confidential and/or proprietary information, to the extent those requirements are permissible under applicable law.

Pay range and Other Compensation & Benefits:

$141,600.00 - $212,400.00

The above pay scale reflects the broad, minimum to maximum, pay scale for this job code for the location for which it has been posted. Even more importantly, please note that salary is only one component of total compensation at Qualcomm.  We also offer a competitive annual discretionary bonus program and opportunity for annual RSU grants (employees on sales-incentive plans are not eligible for our annual bonus).  In addition, our highly competitive benefits package is designed to support your success at work, at home, and at play. Your recruiter will be happy to discuss all that Qualcomm has to offer – and you can review more details about our US benefits at this link.

If you would like more information about this role, please contact Qualcomm Careers.