PURPOSE & IMPACT ON ORGANIZATION:

 

Senior Store Manager has a global impact on our brand and consumer experience by managing a high-volume, strategically positioned Brand Center store that represents the adidas brand and product in the most impactful way. He/she leads the Store Management Team to provide outstanding consumer experience while maintaining high operational and brand standards. Senior Store Manager works in close collaboration with both the Market and Global teams to shape the strategic direction of the Brand Center concept in the Market.

 

DRIVING BRAND EXPERIENCE:

 

Amplifies the Brand with every decision and every action Ensures event and VM execution at the highest standards Fuels the Brand passion within the team Leads and embodies that we are the Brand with retail skills

 

DRIVING STORE PROFITABILITY:

 

Meeting or exceeding store sales and profit targets Managing all resources within the store to provide consumers with a leading shopping experience Driving the proper execution of established policies, procedures, initiatives and directives

 

KEY ACCOUNTABILITIES:  

 

Deliver exceptional consumer experience tailored to the Brand Center store through ensuring outstanding execution of global brand and retail operational standards Foster a positive culture in the store and enable the Store Management team to create a consumer centered, authentic, active culture in the store Understand the concept and strategic importance of the Brand Center store and think broadly for adidas when setting the direction of the store and creating brand advocacy Develop and lead the execution of a visionary, well thought-out business plan for the Brand Center Provide input and feedback to different departments and global teams in order to achieve the Brand Center ambition Support and coach the leadership team and associates to drive sales and meet key performance indicators, while managing expenses to increase profitability and drive brand advocacy Partner with Assistant Store Manager(s) to hire, develop and build a high performing team Hold P&L accountability for the Brand Center store Foster a collaborative working relationship with both the global and the Market organizations Collaborate with Line Manager to develop clear action plans for the Brand Center and thrive to achieve objectives, deliverables and timelines of plan Provide constructive feedback to Line Manager on success and feasibility of current and new programs, other initiatives, and specific store needs Communicate and provide visibility on product needs/other operational needs and opportunities to the Line Manager Act as Brand ambassador and partner within local community to promote brand and store awareness Ensure consistent implementation of all global programs, initiatives and strategies within the Brand Center Leverage global and local tools to lead the performance management, succession, recruiting, hiring and development activities, resulting in high employee engagement Promote a high-performance culture in the Brand Center by setting clear expectations, holding employees accountable, creating an effective and efficient work environment, and setting goals that focus the team on key drivers that impact success Take clear accountability for training and execution in store in all areas, including business, operations, sales/customer service, and visual merchandising, while also coordinating with Regional Trainer to ensure all employees are trained in Retail Standards Ensure timely completion of all recordkeeping associated with applicants, new hires, payroll, performance appraisals, salary reviews, counselling, disciplinary actions and terminations Produce results under a variety of situations/market conditions and overcomes barriers to the company’s success in compliance with corporate guidelines

 

KNOWLEDGE, SKILLS & ABILITIES:

 

Strong ability to understand and use financial data to make decisions and influence outcomes Ability to use critical thinking and creative ways to solve problems Ability to respond effectively to sensitive inquiries or complaints Ability to make recommendations that effectively resolve problems by using judgment that is consistent with standards, practices, policies, and procedures Strong leadership, interpersonal and communication skills Strong ability to collaborate and influence across different levels and departments Comfortable with working in a matrix organisation Thrives under ambiguity; open to change and act as advocate for the ‘new’ Open to feedback; able to keep composure in stressful situations Passion for adidas brand and for sport Proficient with MS applications (Outlook, Excel, Word, PowerPoint) and other computer software (Internet, POS Systems, etc)

 

QUALIFICATIONS:

 

(Minimum required education and experience):

 

Demonstrated business management skills; P&L ownership (min 5 M£) or comparable business operations experience 5-7 years of fashion retail management experience with a leading flagship store of global brand Leadership role in a branded organisation (creating a brand experience) Minimum 5 years of relevant market experience with high street leader Successful leadership of a team (20+ people) English & Polish fluent (speaking, reading, writing) and fluency in another language is highly desirable