**Career Area:** Finance **Job Description:** **Your Work Shapes the World at Caterpillar Inc.** When you join Caterpillar, you're joining a global team who cares not just about the work we do – but also about each other. We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We don't just talk about progress and innovation here – we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it. **Your Work Shapes the World at Caterpillar Inc.** Our common values and focus on inclusion and respect drive the decisions made by our company, teams and people. This is why we are committed to hiring and building diverse teams representative of the customers we serve globally. When you join our team, you can apply your unique life and job experiences and work in an environment where your ideas are heard, your contributions are celebrated, and your whole-self matters. When you join Caterpillar, you're joining a global team who cares not just about the work we do – but also about each other. We are the makers, problem solvers and future world builders who are creating stronger, more sustainable communities. We don't just talk about progress and innovation here – we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it. **About Cat Financial** Cat Financial is a subsidiary of Caterpillar Inc., the world’s leading manufacturer of construction and mining equipment, off-highway diesel and natural gas engines, industrial gas turbines and diesel-electric locomotives. For more than 40 years, Cat Financial has provided a wide range of financing solutions to customers and Cat® dealers for machines, engines, Solar® gas turbines, genuine Cat parts and services. Headquartered in Nashville, Tennessee, Cat Financial serves customers globally with offices and subsidiaries located throughout North and South America, Asia, Australia, Europe and Africa. Visit cat.com to learn more about Cat Financial. **Role Definition** Caterpillar Financial is seeking an experienced leader for its Business Excellence team, based in Nashville, TN. The functions under Business Excellence include Enterprise Project & Program Management, Lean/Six Sigma/Continuous Improvement best practices, and Change Management. This leader will interact regularly with executives and other senior leaders across the company to execute duties associated with strategic initiatives and global best practice standardization and simplification. The change management function is recently being developed in-house and this role requires a leader experienced in working with change management functions and teams as it pertains to strategy execution and delivery of projects and programs. The candidate should have prior experience leading any/all of the functions mentioned above. **Key Responsibilities:** + Leads and provides direction and guidance for a wide array of activities associated with project planning and management to ensure that projects are completed on time, within budget and to client/customer specifications. + Partners with executives, senior leadership and others across the business to manage priorities, product roadmaps and deliver results. Reports results of enterprise program management and business transformation efforts regularly in executive and senior leadership forums + Manages and oversees the end-to-end project management activities such as project reporting, project planning, issue/risk identification and tracking, scope management, estimation, internal client management, relationship management and other project documentation preparation for projects of high complexity. Directs and controls all work performed. Reports and escalates progress/issues to Sr. management, as needed. + Focuses on continuous improvement, driving out complexity and standardization of processes globally. Enforces this behavior in project management team. Makes recommendations to executive council for global initiatives that drive services growth and simplification strategies + Provides leadership and direction for group of professionals including program & project management strategic consultants, change management, continuous improvement and resource allocation/prioritization resources + Manages vendor and client relations to ensure that service expectations are developed and met. Maintains regular contact with clients and coordinates and reports on project progress and accomplishments. + May provide input for (project) team member performance appraisals. Works with all required functions and groups to effectively plan and execute the project. May coordinate resources across organizational boundaries. **Requirements:** + Bachelor’s degree or the equivalent combination of education and experience in business management or related field is required. 10-12 years of total work experience in Project Management preferred. Project Management Professional (PMP) certification and/or Prince2 certification is preferred. Strong Agile experience, excellent written and verbal communication skills required. + Experience leading enterprise program/project management functions in large organizations and proven capability to lead execution and delivery, communicate to executives, and inspire/motivate staff/teams to successful outcomes + Experience with implementing change management at organizations experiencing significant transformation and change and leading change management professionals and consultants + Experience with agile methodology and implementation of it to help drive prioritization and demand planning/intake of work. Partnership with business units to train, educate, and drive methodology forward. Experience in a product management driven environment is a plus. **Skill Descriptors** Decision Making and Critical Thinking: Knowledge of the decision-making process and associated tools and techniques; ability to accurately analyze situations and reach productive decisions based on informed judgment. Level Working Knowledge: • Applies an assigned technique for critical thinking in a decision-making process. • Identifies, obtains, and organizes relevant data and ideas. • Participates in documenting data, ideas, players, stakeholders, and processes. • Recognizes, clarifies, and prioritizes concerns. • Assists in assessing risks, benefits and consideration of alternatives. Group Facilitation: Knowledge of group facilitation best practices and ability to design and facilitate a group process, elicit contributions from group members, stimulate a focused group discussion, and achieve a desired outcome. Level Extensive Experience: • Builds a cooperative spirit and elicits maximum participation from each group member. • Redirects a groups' efforts when the group is getting bogged down. • Maintains group's focus on established scope and goals. • Identifies, clarifies and summarizes creative ideas arising out of a group process. • Identifies and designs the specific type of group process required by situation. • Encourages group members to take ownership of the process and the outcomes. Influencing: Knowledge of effective influencing tactics and strategies; ability to impact decisions within and outside own organization. Level Working Knowledge: • Develops basic persuasive arguments. • Discusses organizational culture around providing input on decisions. • Uses active listening skills and probing techniques to surface opportunities to influence. • Identifies who the decision makers are and how they receive information. • Regularly presents ideas or suggestions to associates in persuasive terms. Problem Solving: Knowledge of approaches, tools, techniques for recognizing, anticipating, and resolving organizational, operational or process problems; ability to apply knowledge of problem solving appropriately to diverse situations. Level Working Knowledge: • Identifies and documents specific problems and resolution alternatives. • Examines a specific problem and understands the perspective of each involved stakeholder. • Develops alternative techniques for assessing accuracy and relevance of information. • Helps to analyze risks and benefits of alternative approaches and obtain decision on resolution. • Uses fact-finding techniques and diagnostic tools to identify problems. Strategic Thinking: Knowledge of the importance of "big picture" thinking and planning; ability to apply organizational acumen and competitiveness to identify and maintain focus on key success factors for the organization. Level Extensive Experience: • Directs strategic alliances and partnerships for mutual benefit. • Makes sound business decisions on behalf of the group when faced with complex and contradictory alternatives. • Builds the strategic thinking capability of the group. • Interprets available data and analyses when creating business plans. • Recommends ways to position the organization for long-term competitiveness. • Prepares the group's response to key marketplace trends, opportunities, and vulnerabilities. Organizational Change Mgmt: Knowledge of techniques to successfully effect change in an organization; ability to manage the successful and smooth transition from current to desired culture, practices, structure, and overall organizational environment. Level Extensive Experience: • Works with team to identify and remove obstacles to change. • Plans, implements, and manages change in a variety of significant settings. • Monitors effectiveness of the change effort including extent of acceptance. • Translates the desired organizational traits to tactical steps and procedures. • Communicates impact of changes. • Evaluates impact of changes outside across the organization. Producing Results: Understanding of the criticality of getting things done despite current circumstances and the ability to utilize assigned resources and leverage back-channel resources (individuals or teams) to achieve or exceed planned outcomes. Level Extensive Experience: • Ensures time, resources, energy, and actions are focused on priorities that matter to the business. • Reliably meets all team commitments, quotas, and goals. • Communicates a strong sense of urgency about solving problems and getting work done. • Makes effective use of resources not under own direct control. • Rarely repeats mistakes; learns and adapts from prior errors. • Takes risks in improving products and services while holding self and others accountable. Client Relationship Management: Knowledge of client relationship; ability to address critical issues to meet client needs and maintain engaged, partnering relationship with business partners and clients. Level Working Knowledge: • Accurately describes the purpose and content of client proposals. • Contributes to written proposals or develops proposals for very simple engagements. • Always follows and operates within the contractual terms of an engagement. • Contributes constructively to group situations, supporting and encouraging positive team behaviors. • Presents ideas effectively one-to-one or in small groups adapting style to audience. This Job Description is intended as a general guide to the job duties for this position and is intended for the purpose of establishing the specific salary grade. It is not designed to contain or be interpreted as an exhaustive summary of all responsibilities, duties and effort required of employees assigned to this job. At the discretion of management, this description may be changed at any time to address the evolving needs of the organization. It is expressly not intended to be a comprehensive list of “essential job functions” as that term is defined by the Americans with Disabilities Act. \#LI-Hybrid **Summary Pay Range:** $162,696.00 - $260,316.00 Compensation and benefits offered may vary depending on multiple individualized factors, job level, market location, job-related knowledge, skills, individual performance and experience. Please note that salary is only one component of total compensation at Caterpillar. **Benefits:** Annual incentive bonus plan* Medical, dental, and vision coverage Paid time off plan (Vacation, Holiday, Volunteer, Etc.) 401k savings plan Health savings account (HSA) Flexible spending accounts (FSAs) Disability benefits Life Insurance Parental leave Healthy Lifestyle Programs Employee Assistance Programs Voluntary Benefits and Employee Discounts Tuition Reimbursement Career Development _*Subject to annual eligibility and incentive plan guidelines_ . Relocation is available for this position. Visa Sponsorship is not available for this position. This employer is not currently hiring foreign national applicants that require or will require sponsorship tied to a specific employer, such as, H, L, TN, F, J, E, O. As a global company, Caterpillar offers many job opportunities outside of the U.S which can be found through our employment website at www.caterpillar.com/careers. **Posting Dates:** January 16, 2025 - January 23, 2025 Any offer of employment is conditioned upon the successful completion of a drug screen. EEO/AA Employer. All qualified individuals - Including minorities, females, veterans and individuals with disabilities - are encouraged to apply. Not ready to apply? Join our Talent Community (http://flows.beamery.com/caterpillarinc/talcom) .