**Job Track Description:** + Requires broad technical expertise and company/industry knowledge. + Accountable for functional, operational, and/or program management. + Achieves goals through the work of others. + Manages performance appraisals and pay reviews. + Manages training for 3 or more employees. + Manages hiring and termination actions. **General Profile** + Supervises daily tasks of complex business, technical support, or production teams. + Sets team priorities to ensure timely completion. + Coordinates work activities with other supervisors. + Makes decisions based on policies, procedures, and business plans. + Receives guidance from manager. + May not perform the work supervised. **Functional Knowledge** + Understands and applies concepts in the field of expertise. + Has basic knowledge of other disciplines. **Business Expertise** + Understands how to improve efficiency across related teams. **Impact** + Impacts the quality and effectiveness of the team and its contribution to the subfunction. **Leadership** + Sets priorities for and mentors employees to meet daily deadlines. **Problem Solving** + Resolves day-to-day technical and operational problems. **Interpersonal Skills** + Uses tact to exchange information and handle sensitive issues. **Responsibility Statements** + Bears ownership and accountability for single or multiple review deliverables. + Reviews expenditure expense, payment, and outstanding reports for proper authorization and precision. + Provides day-to-day leadership to team members. + Collaborates with internal management for department initiatives and discussions for process improvement. + Participates in communications with the client and other departments. + Liaises with other teams and departments for team administration. + Supports Senior Manager in day-to-day administrative activities. + Performs other duties as assigned + Complies with all policies and standards