About NCR VOYIX NCR VOYIX Corporation (NYSE: VYX) is a leading global provider of digital commerce solutions for the retail, restaurant and banking industries. NCR VOYIX is headquartered in Atlanta, Georgia, with approximately 16,000 employees in 35 countries across the globe. For nearly 140 years, we have been the global leader in consumer transaction technologies, turning everyday consumer interactions into meaningful moments. Today, NCR VOYIX transforms the stores, restaurants and digital banking experiences with cloud-based, platform-led SaaS and services capabilities. Not only are we the leader in the market segments we serve and the technology we deliver, but we create exceptional consumer experiences in partnership with the world’s leading retailers, restaurants and financial institutions. We leverage our expertise, R&D capabilities and unique platform to help navigate, simplify and run our customers’ technology systems. Our customers are at the center of everything we do. Our mission is to enable stores, restaurants and financial institutions to exceed their goals – from customer satisfaction to revenue growth, to operational excellence, to reduced costs and profit growth. Our solutions empower our customers to succeed in today’s competitive landscape. Our unique perspective brings innovative, industry-leading tech to all the moving parts of business across industries. NCR VOYIX has earned the trust of businesses large and small — from the best-known brands around the world to your local favorite around the corner. Title: Senior Supervisor Location: Amsterdam, The Netherlands Key Responsibilities: Team Leadership and Development + Lead, mentor, and manage a team of IT professionals to achieve business objectives. + Establish clear roles, responsibilities, and performance expectations. + Foster a positive team culture, encouraging collaboration and innovation. + Conduct regular performance reviews and identify opportunities for professional development. Strategic Planning and Execution + Work with senior management to align the team’s objectives with the company’s strategic goals. + Plan and prioritize team activities to meet project deadlines and business requirements. + Identify and mitigate risks impacting project delivery or team performance. + Drive process improvement initiatives to enhance productivity and efficiency. Operational Oversight + Oversee the daily operations of the team, ensuring smooth execution of tasks. + Allocate resources effectively to ensure timely delivery of projects and services. + Monitor team performance metrics and implement strategies for continuous improvement. Problem Solving and Decision Making + Analyze challenges and implement actionable solutions to address issues promptly. + Use data-driven insights to make informed decisions and optimize team operations. + Facilitate collaboration to resolve conflicts and ensure a productive work environment. Qualifications and Skills Education and Experience + Bachelor’s degree in Business Administration, Management, or a related field (preferred). + 2+ years of experience in IT or a similar field, with at least 2 years in a leadership role. Management Skills + Strong leadership, coaching, and team-building abilities. + Excellent organizational and time management skills. + Proven experience in driving team performance and achieving business goals. Communication and Interpersonal Skills + Exceptional written and verbal communication skills. + Ability to influence and build strong relationships across all levels of the organization. + Skilled in conflict resolution and fostering a collaborative environment. Other Skills + Familiarity with project management methodologies and tools is a plus. + Analytical mindset with the ability to interpret data and trends. Key Performance Indicators (KPIs) + Team engagement and satisfaction scores. + On-time delivery of projects and initiatives. + Stakeholder satisfaction ratings. + Achievement of department goals and milestones. Offers of employment are conditional upon passage of screening criteria applicable to the job EEO Statement Integrated into our shared values is NCR Voyix’s commitment to diversity and equal employment opportunity. All qualified applicants will receive consideration for employment without regard to sex, age, race, color, creed, religion, national origin, disability, sexual orientation, gender identity, veteran status, military service, genetic information, or any other characteristic or conduct protected by law. NCR Voyix is committed to being a globally inclusive company where all people are treated fairly, recognized for their individuality, promoted based on performance and encouraged to strive to reach their full potential. We believe in understanding and respecting differences among all people. Every individual at NCR Voyix has an ongoing responsibility to respect and support a globally diverse environment. Statement to Third Party Agencies To ALL recruitment agencies: NCR Voyix only accepts resumes from agencies on the preferred supplier list. Please do not forward resumes to our applicant tracking system, NCR Voyix employees, or any NCR Voyix facility. NCR Voyix is not responsible for any fees or charges associated with unsolicited resumes “When applying for a job, please make sure to only open emails that you will receive during your application process that come from a @ncrvoyix.com email domain.” Help us run the world's top brands. At NCR Voyix (http://www.ncr.com/) , we specialize in turning routine transactions into meaningful connections. With a rich history (http://www.ncr.com/about/history) of innovation, we've been at the forefront of problem-solving through technology. Operating globally in over 30 countries, we lead in Retail, Restaurant, Digital banking, and Payments. Our solutions optimize banking operations, streamline restaurant services, enhance retail interactions, and foster trust through secure payment systems. We take pride in our strong culture (http://www.ncr.com/about) and a history of providing robust career paths. Come work for a leading technology company where you can grow your career. Join us and be part of revolutionizing transactions across these pivotal industries.