3+ year of experience working for Customer support, handling minimum of 40+ calls per day 

Good experience in identifying customer needs and helping customers towards resolution

Experience in working with US customer

Maintain a positive attitude and calmly respond to customer complaints
Handling escalation calls

Proven ability to adapt and work in high stress environments, as per business need

Must be willing to work in US rotational shifts

Candidates must be willing to work from office all 5 days 

Team player

Career Level - IC0