Job Description Insight Global is looking for an experienced Systems Administrator to join one of our largest higher education clients. Their domain is not just the servers, Active Directory, and Citrix, but also the heartbeat of the organization itself. Meet this dedicated crew: a handful of tech-savvy wizards who approach their work with a blend of professionalism and lighthearted camaraderie. Each member brings a unique set of skills to the table, from PowerShell command-line aficionados to Windows server gurus, networking experts to security mavens. Despite their diverse backgrounds, they share a common passion for keeping the gears of technology turning smoothly. Most members of this team have been with the org for 10+ years! This role is full-time & hybrid with usual onsite days of Tues-Thurs. Candidates should be local to the Bay Area in CA. Position Summary - Involves serving as the technical Lead for enterprise-level operating systems, middleware (Active Directory and Citrix), planning, designing, developing, implementing and maintaining and testing of complex operating systems and middleware (Active Directory and Citrix) software components to insure the integrity, reliability and security of data and systems. - Work involves understanding of enterprise-level Operating Systems, middleware, and partnership with other system administrators and campus leadership that support other applications throughout campus. Responsibilities Operational Management: - Oversee the daily operations, maintenance, and administration of the Active Directory (Responsible for the majority of authentications on campus. Included but not limited to CAS (CalNet Authentication System), LDAP (Lightweight Directory Access Protocol), and Kerberos), Windows Servers (Caltime, Campus Electronic lock systems, SRDC (Secure Research Data and Compute, and Citrix (CalPlanning, CalAnswers, VDI (Virtual Desktop Infrastructure). - Provide advanced troubleshooting and technical support for AD (Active Directory)/Windows/Citrix related issues. Manage relationships with vendors and service providers related to AD (Active Directory), Windows and Citrix tools and services. - Monitor AD (Active Directory), Windows and Citrix performance, identify bottlenecks, and implement optimizations to improve efficiency and reliability. Security, Compliance, and Continuity: - Implement and enforce security policies, access controls, and compliance standards to protect AD/Windows/Citrix infrastructure. - Develop, test, and maintain AD backup and disaster recovery plans to ensure business continuity. Collaboration, Documentation and Knowledge Sharing: - Create and maintain comprehensive documentation of AD/Windows/Citrix configurations, processes, and procedures. - Mentor junior administrators and provide training on AD, Windows and Citrix best practices and procedures. - Work closely with other IT teams, including network (NOS), security (ISO), application teams (Calnet, CAD), and various other departments (UHS, Optometry, Facilities) to ensure seamless integration and operation of AD, Windows and Citrix services that Support their Departments and Campus. Project and Systems Improvement: - Lead and participate in AD, Windows and Citrix-related projects, such as migrations, upgrades, and integrations with other systems and applications. - Engage in continuous professional development and training and other duties as assigned. We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com .     To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ . Skills and Requirements - 5+ years in a Systems Admin or related role with an enterprise-level organization (impacting thousands of users). - Ability to write technical documentation in a clear and concise manner. - Understanding of system performance monitoring and actions that can be taken to improve or correct performance. - Knowledge of the design, development and application of technology and systems to meet business needs. - Demonstrated skills associated with adapting equipment and technology to serve user needs with comprehensive understanding of how system management actions affect other systems, system users and dependent/related functions. - Demonstrated advanced knowledge, skills, and abilities associated with system problem identification and resolution. - Experience with design, configuration, operation, repair, and tuning of technology systems. - Advanced knowledge of computer security best practices and policies including demonstrated experience securing most complex server-based software. - Advanced experience writing and editing the most complex scripts used to perform system maintenance and administration. - Higher ed experience/background. - Experience with Intune. null We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal employment opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment without regard to race, color, ethnicity, religion,sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military oruniformed service member status, or any other status or characteristic protected by applicable laws, regulations, andordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request to HR@insightglobal.com.